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July 2024 by Faye Fraser
Staff member professional and I am Thankful. I came into the bank in Spring Valley stressed. Thanks Jasmine I left satisfied and Thankful.
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January 2024 by Sarah Lubold
I would recommend this location for its knowledgeable and helpful employees. My family was helped by G., who took extra time on a busy Saturday to make an appointment at a convenient time, wait for us through bad traffic, and help answer every question with expertise. He took the time to understand our situation and helped get everything right - even with the Chase App. In a world of hustle and declining customer service, G. showed what an asset he is to the company and branch office with his care and assistance. Keep up the great work! ???
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December 2023 by accounts G Global
Always understaffed...But in a way it's a good thing, because the few staff they do have are rude and arrogant,
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October 2023 by Frantzson Clotaire
Good services
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October 2023 by Gabriel 2018
The drive-thru ATM screen is NOT working, you can tap as hard as you want with your finger and it still doesn't work. I went after hours. And, of course, there was a too long line of people for the outside ATMs, so I had to go to the community bank across the street and use the ATM there.What are you waiting for to fix the drive-thru ATM?
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September 2023 by Rachi Friedmann
Terrible customer service!I went to replace a damaged bill.The teller seemed annoyed I was there and was totally unwilling to help.When the teller went to the manager to (because she was to incompetent) the manager yelled at her for bothering her in front of clients she was meeting with!
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August 2023 by Yossi Spitz
atm never works
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August 2023 by La More
Fatal ATMs are constantly out of service
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August 2023 by Ahmed M
The Worst chase branch you’ll ever go to !
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August 2023 by Mariah
They wouldn’t answer the phone to save your life
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July 2023 by Hassan Jarraya
Never nerver seen customer service like that. Trush people
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June 2023 by Michael Risolo
I contacted Branch Manager Charmaine Lawrence via telephone in regard to my need for a Medallion Guarantee Stamp and was treated with the utmost in professional courtesy! She was so very receptive and informative. She invited me to the branch with no appointment needed. When my wife and I arrived she greeted us and took care of the task promptly and efficiently. Thank you so much Charmaine, you are a credit to professionalism!!!
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November 2022 by Moshe Levin
Good bank
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October 2022 by Shimon Perlstein
Have two ATMS and a third drive through atm.
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October 2022 by Ahmed The ock
The Worst chase branch you’ll ever go to !
