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March 2022 by Jason Law
Fizzbin loves going to see Charlene, it's his favorite place other than home. Charlene is such a sweet and warm caregiver to our little guy. Easy decision if you are looking for a safe and warm place to have your furry loved ones groomed and pampered. 10 stars.
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February 2022 by Emily Callahan
We've been bringing our dogs to Charlene for over a decade and she's never done us wrong. She gives our dogs not only the best spa days, but the best care as well.
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November 2021 by TinaMarie Berry
I highly recommend her! She is amazing with both of our cats yoda yankee and Steeler! She trims there nails when we are scared to do it ourselves. She’s always very kind and quick to get them in! They love her too! Go here for all your grooming needs! You won’t be disappointed!
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August 2021 by Georgie Wright
Vert nice lady, very reasonable rates, and my Kitan he us a much happier & less messy Cat since she trimmed his bottom.
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July 2021 by Chris Adler-France
Exactly what it says on the tin: Charlene is a gentle but effective groomer, especially removing mats from my cat's coat. Highly recommend!!
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January 2021 by Shaina Sidoti
Charlene is fantastic! She’s so sweet and does such a good job with our Goldendoodle!
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January 2021 by Hector Zambrano
First time. Brought my cat in for a grooming. He was so behaved. They were done in about an hour. Great service! My little guy came home strutting like a king
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October 2020 by Makia Hall
Just had my first experience with A Gentle Touch, and it was perfect! I have a 1 year old cat who has beautiful long soft fur, but gets matted very easily. She doesn’t like to be brushed or trimmed at home so I decided it was best to get her groomed professionally. I’ve never had a cat groomed before, but I’ll definitely be going back. I let the owner decide what cut would be best, and she looks and smells amazing:) You can tell A Gentle Touch cares about every animal they see!
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October 2020 by Geoff K
Such a wonderful place to go
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December 2019 by Barbara Burgmaster
We have used them twice and they are very good and Tubby looks great. Thanks so much
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February 2019 by mark jacobs
Careing staff great service great price
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February 2019 by Heidi Bixby
Super friendly and gentle with our dog when she gets her nails trimmed.
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February 2019 by Pat Fowler
She is great with my cat.
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August 2018 by James O.
My wife and I were going to be out of town for a few days and needed someone trust worthy to look after our cats. We arranged for a few house visits through A Gentle Touch. We were incredibly pleased with the service. Our cats were well looked after while we were travelling and the whole process was very professional.
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December 2015 by Josh J.
Now I am not a guy who usually reviews dog groomers, but I was so happy with service I received at a Gentle Touch for my puppies I had to say something. First off they are very well priced, second my dogs were so cute when they were done. Also being the holidays they gave me an ornament for each dog with their hair in it. (See picture) they have my business for as long as I live in Spencerport.