“Tara made my shopping experience worthwhile. She was knowledgeable, friendly, and professional. I definitely recommend this location for anyone interested in purchasing a new mattress!”
“Karen was very helpful with getting my mom the appliances she needed for her apartment renovation and even got us a special deal for $300 off a Samsung appliance package.”
“This is a place where one can purchase a TV n a matter of minutes, as long as u know what u want n u get that one, rt, person who guides u thru the process with ease. N, the prices r not 2 bad either.”
“I recently purchased a Tempur-Pedic ProAdapt Firm mattress from Mattress Firm, and I couldn't be happier with the experience. Suki was incredibly helpful and knowledgeable. She took the time to explain all the product details and even showed me how to check the mattress quality. Suki kept me updated on the delivery process and made sure everything went smoothly. Additionally, she included a free waterproof cover with my purchase. The mattress's outstanding quality and unmatched comfort have exceeded my expectations. I highly recommend both the mattress and Suki's excellent service to anyone in need of a good night's sleep!”
10AM - 9PM
1482 Union Tpke Suite A, New Hyde Park“Great advice, patience and team work.We needed information in order to choose from the different options.Jose and Sofia worked together to make it happen!Very satisfied with the purchase.”
“Gary is amazing !!! And the his is my third time here and purchasing another product from this location and Mr.Gary has Always been there for me and always very welcoming and professional it’s Always a pleasure to shop at this location…. Truly awesome ?”
10AM - 9PM
345 Rockaway Turnpike, Lawrence“We had a very great experience at Bob’s with Ashley and Stacey. Ashley and Stacey answered all of our questions. They even stayed late to help us find the perfect couch! Looking forward to coming here again another time.”
“Kendell is the man! He never made it feel like he was trying to sell me anything. He took the time to listen to my reasoning + concerns and was able to help provide knowledgeable answers and insight that helped make for an informed purchase. His transparency and candor throughout the entire process is what allowed me to trust his opinion and I knew he really cared about what was best for me. I highly recommend working with Kendell to find your sleep solution!”
“Walked into the store and meet Syed and got excellent service. I got whatever I was looking for so easily through him. He made my life so easy with his experience.”
“It was an excellent experience. Chris Greco excellent sales person, very patient and knowledgeable. He was very efficient making the whole process seamless. I plan on doing business with PC Richards again. I highly recommend this company, especially Chris G”
“Ms. Jillian was very helpful with working with me today I’m thankful for all of her help she was very helpful with everything I would recommend this furniture place they know what they are doing here .”
“I recently had a wonderful experience at this mattress store, largely thanks to Luis. From the moment we walked in, Luis was incredibly attentive, dedicating ample time to help us find the perfect mattress that suited our needs. His patience and kindness really stood out; he was informative without being pushy, always maintaining a good mood that made the shopping experience pleasant and stress-free. His expert guidance was invaluable, and we felt confident in our choice thanks to his thorough explanations and willingness to answer every question. I highly recommend this store to anyone in search of a new mattress, and suggest asking for Luis if you want expert advice delivered with genuine care.”
10AM - 9PM
517 E 117th St, New York“We came to Ashley at the end of the shift to look for a couch. Keysha was so kind and patient and stayed late to help us make our purchase! Amazing customer service and a wide selection of couch options”
“Just purchased a living room set from Ashley outlet my sales person was Yacear my wife and I had A GREAT sales experience with him...So easy and knowledgeable about the products..Thankyou Yacear hope to see you again!!!”
“P.C. Richard & Son, Forest Hills, is truly exceptional! Their customer service is unparalleled, always going above and beyond to ensure customer satisfaction. The range of options available is incredible, catering to every need and budget. I give them 5 stars without hesitation. Additionally, their facility is impeccably clean, creating a pleasant shopping experience. Special shoutout to Manager Frank! His assistance was invaluable, making my shopping experience even more delightful. His helpfulness and expertise truly exemplify the outstanding customer service at this store. Highly recommend!”
10AM - 8PM
103-54 94th St, Queens“Oliver goes above and beyond to ensure customer satisfaction. he meets the expectations for customer service by providing polite and knowledgeable support. . He contributes positively to your store. Happy with my purchase.”
“We had a great time at elmont mattress firm mr. Jeff padnick helped us get a great deal on our new beautyrest king matress and its base, he was very polite, had an excellent customer service experience.”
“Mr. Christopher was an excellent sales associate very informative, friendly and polite. I’m very pleased with my experience at valley stream Mattress Firm definitely recommend !”
“I recently flew in to New York from California to visit my mom. It was time to replace her air conditioner, so I called PC Richard. Carson Reid answered the phone.I told Carson that I would soon be returning to the west coast and that I had to take delivery of a quality air conditioner ASAP.Carson was friendly and professional, and he provided wonderful customer service. He was also painstakingly detail-oriented. After obtaining the voltage, dimensions and BTU of the wall/sleeve air conditioner we needed, he asked what kind of sleeve was in the wall of my mom’s apartment. I had no idea, so he went on to Google to check out my mom’s apartment building. From looking at a photo of the building (and its air conditioners), he was able to determine the kind of sleeve…incredible!I needed to have the air conditioner delivered within 2 days, and I had to clear the delivery with the management company of my mom’s co-op. The problem was that Carson would be off the following day — NO PROBLEM. Even though he was off the following day, Carson worked throughout that day with me and the management company in order to provide the paperwork that was necessary before management would permit the delivery.Thankfully, we received the air conditioner on time.I have never come face-to-face with Carson Reid as all of our interaction took place via phone and text messaging. However, you just HAVE to know that if I EVER need another appliance, I will seek him out.”
“I recently purchased a mattress with Andy at Mattress Firm. I had a great experience and would like to share mine. Andy was an amazing communicator and really took the time to understand my sleep style. It's awesome that he showed me different models and helped me find the perfect bed. And to top it off, he got me a fantastic deal! That's definitely a win-win situation. I would highly recommend Andy from mattress firm to anyone looking for a new mattress.”
“I was very well received by your agent Mr. Edwards, who showed off the various mattresses and of course assisted me to finally make the right choice considering comfort and health.”
“I had a great experience purchasing a mattress with the amazing help of Ralph! It was a completely seamless process and he helped so much getting the mattress onto my car! Thank you Ralph and mattress firm☺️!”
10AM - 8PM
550 Gateway Dr, Brooklyn“Norbert helped me select standard fridge and stove for apartment building my family is renovating. He help us understand things we didn’t understand. Great customer service.”
“I was thoroughly pleased with my order.Roy my service attendant was very accommodating and answered all my questions. The service delivery was excellent and the tech guys were ver7 helpfulAll in all a very pleasant experience.”
“I had a great experience at Mattress Firm with Chris H. He was incredibly patient, knowledgeable and professional. He allowed me to take my time making a decision and never pressured me with up selling. He even worked hard to get me the best deal. I went in totally overwhelmed with all of the choices and came out feeling like I had made the right decision!!! Thank you Chris H.!”
10AM - 9PM
410 Gateway Dr, Brooklyn“My purchase took no more than 39 minutes I went in spoke to a rep about what I wanted he gave me exactly what I needed and I was able to get in the next day which was perfect for my needs Mr Rasheed really made my purchase smooth and easy thank you”
“Monica was very nice and helpful. If I could review her coworkers it would be zero stars because they looked at me like I couldn't afford the beds in that store.”
“Patrick's the best! Patient, attentive, detail-oriented, and was willing to work within my budget. He went above and beyond! Highly recommend! Quality service.”
“I called first before going to this PC Richard's store in Astoria. I was looking for a particular 4K television. Mohamed serviced my concerns from phone calls up to the purchase. He was very helpful and pleasant. It was because he was professional and courteous that I made the nearly one hour drive. His demeanor remained the same after I arrived to the store. I made the purchase and was very pleased with the service and my purchase. Highly recommend the store and the sales associate, Mohamed.”
“Bought a few things from here and I must say I very impressed with the quality of furnitures they have. Prices are very affordable and their customer service is top notch. Definitely recommend.”