-
March 2024 by John Petchonka
Quick simple easy for the most part. I have been here a few times. By now I feel I shouldn’t need to take photos of my insurance cards unless, of course they changed.
-
December 2023 by ZANMAN
I really like the Go health NY in Smithtown. I've been there twice so far. Everyone is so nice to you and they welcome you always with a smile They care about you and they're treating you with respect and they're not fake like other Urgent Care Clinics . All the nurses the doctors even the front desk people are amazing. I always recommend them to all my family and friends
-
December 2023 by Ashley Regateiro
Very clean environment, every one is very nice and professional and I always have a great experience and get the help I need. 10/10
-
December 2023 by ed
Friendly staff . I checked in on line and was seen on time . Very clean , the PA who examined me was caring and professional. The nurse who gave me the Covid and Flu test was the same . I’ve been seen there several times without and issues.
-
December 2023 by M Asghar
I went in for a visit for a cough I had for two weeks with multiple symptoms. The nurse was so nice and took the time to hear me out as far as what I was experiencing. The PA comes in, not to mention the whole team was discussing a patient right outside my door and I could hear everything. Due to that PA took her sweet time to come in and asked couple of questions, checked my lungs and sent me on my merry way. Probably spent 5 minutes. She prescribed me a medicine that is for dry cough only meanwhile I’m coughing up phlegm. Just curious to know, what is the standard practice when it comes to someone who is experiencing cough with multiple symptoms? Do the doctors not ask questions and just come in the room with whatever information the nurse gives them? I know I should have spoken up and advocated for myself but this is worrisome if she practices this way with all her patients. I do not think I will be returning.not to mention, I had made an apportionment ahead of time got a confirmation text but when I went there, did not see my name so I had to check in as a “walk in” and wasted my time filling out all the info all over again. just by reading the reviews looks like I am not the only one who had a negative experience with the PA and yes her name is Latoya, just to put it out there.
-
November 2023 by Paul Mallia
Friendly, attentive staff that completed the necessary testing for proper diagnosis, testing, and peace of mind. Made appointment, but time between arrival and provider seeing me, as well as radiology was done in under 30 minutes. Everyone was helpful and medication was sent to pharmacy immediately. Will return if ever in need again! Thank you!
-
November 2023 by Mi Mi
Serious waste of time. Zero stars. The girlAt the front desk was extremely rude. I came in and asked her if my info went through and she told me to sit down. Then called me up after a bit and I asked her listen I just want to make sure my insurance is covered and she said yes. Ok great. An hour goes by. I asked her do you know when I will be called in, she said “well like I told the lady infront of you I don’t know, we are backed up” I said that lady ahead of me is a call in, how is she ahead of me when I have an appointment and she goes there’s someone else infront of you (not what the screen shows but ok) then I said ok, general idea, when do you expect that I will be called, she goes I don’t know.Really? You have one provider and you are backed up and have no idea about a general time when someone is expected toBe called in.This was my second experience here. First one sucked too. I brought my mom in (in a wheelchair mind you) the guy at the front desk sat there and watched me struggle with my mom and try to open the door which isn’t automatic. Sat there, with an attitude. Had an attitude throughout. The “provider”We saw was also rude, she said why did you come here for an x-ray when you should have gone to your orthopedic? Uh, because it’s an emergency and the ortho is not Available right away?Seems like this place of full of nasty peopleWho hate their jobs. Will never set foot there again.
-
September 2023 by Hilda Orama
Excellent staffing and appropriate wait time! Everyone from Perry at the front desk, to Katarina who took my vitals and took specimen and to Michelle were all professional and caring! Michelle made sure she took care of all of my symptoms and reassured me by answering all of my questions.
-
September 2023 by Philly Love
Rolled my ankle. Had me seen by doctor within 15 minutes of arrival. Doctor was kind and reassuring. Staff was friendly. Couldn't ask for more.
-
September 2023 by Gail Castoro
Nicole was pleasant, professional and kind, Helpful and understanding. The PA was masked and shielded and very kind. Very Clean clinic.
-
August 2023 by Jude Samson
Seems the PA’s get licensed from Cracker Jack boxes based on other reviews. It’s a shame because the intake (nurse?) was incredibly amazing and the receptionist was friendly “enough.” I went in with TEXTBOOK flu symptoms but the second I said I have a history of fluid in ear (at the end of the microsecond exam) Latoya diagnosed me with sinus infection (which I didn’t know until I saw the report in the portal as she couldn’t be bothered to spend more than 30 seconds in the room with me despite no one else being there. I advised I’d been taking a lot of allergy meds to try to help the runny nose but I can’t consume them prolonged like I am currently doing and I need something for the cough especially because the nose and cough are making my COPD and sleep apnea worse. I requested a decongestant and a cough suppressant. She told me she’ll send a script for a steroid pack and antibiotics and keep taking allergy meds to clear up nose. Did she not hear me that I’ve been taking way too many already so her “expert opinion” is to tel me to take more? Even a high schooler knows antibiotics don’t work with cold/flu so that’s pointless - guess she never heard of the whole thing where the field is prescribing antibiotics excessively causing long-term issues? I had to go to another place (because I knew Latoya misdiagnosed me and I was getting worse) to get treated for… THE FLU who would have guessed?!? Once again northwell doing its best to destroy healthcare. It’s gotten so bad I filed a complaint with their compliance department and then they went ahead and proved just how inept at medical care they are by completely botching one of the easiest cases they probably would have in a long time. AVOID ANYTHING NORTHWELL. There are SEVERAL urgent care alternatives in very close proximity - it’s worth it just to avoid these hacks that border on medical malpractice or at least negligence. (Also they aren’t lgbt+ friendly as a company as they illegally perform tests in direct disregard to repeated verbal DECLINES for testing but did it anyway because I’m trans all while deadnaming and misgendering me but that’s at the actual hospital location)
-
August 2023 by C Walsh
There was no wait. The friendly professionals gave me a feeling that I can trust them. Such Really nice people.
-
June 2023 by JKimz
Hands down best urgent care I go to. Dr. Foster makes me feel so comfortable, love going to see her.
-
June 2023 by Christa Maria
Smithtown office is simply amazing. Everyone was so professional and my son feels very comfortable at this location when he is not feeling well. Thank you for being so kind!
-
May 2023 by Earle Wilson
First of all the place smells. Secondly I asked if they could see me and give me a script for Zwange & Persiri and they said they would because they couldn't. After the visit, they gave me a script for a place in Medford on a Friday afternoon. They lied to me. Stay clear from this unprofessional health care provider.
