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June 2024 by Ryan R
Great Store, fantastic atmosphere.
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May 2024 by CDM Cesspool
The only store around that had the product that was looking for and they even stayed open late and waited for me to get there
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February 2024 by Ellen Ann E.
I love our local Ace Hardware. Everyone welcomes me like I am going there to see my friends. Everyone knows my name which is remarkable because my memory is horrible and can't remember anyone! It's true, you can go in there and buy lawn furniture, paint, and birthday cards! Every employee seems to know exactly where everything is, and when possible, they bring me to the aisle where they insect repellent is! Maybe prices are a bit higher than Home Depot, but it's not always about the money, it's for the Customer Service they provide every time I go in! I highly recommend this Ace Hardware Store.
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February 2024 by Debbie Maikowski
Bought a vent cover at store, I asked the friendly gentleman that helped me if the item doesn't fit can I return. He assured me I could. When I went to return was not able because the the item was out of its plastic & manager said it can't be resold. All the wrapping & bar code was there. How do you know its going to fit or not unless you remove plastic. I am sure they rewrapped it because I kept everything.Not good customer service
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February 2024 by Tom Blewitt
Buyers Beware! This store doesn't act in a responsible manner.I went to purchase semi-gloss white door and trim paint, asking for assistance from an employee. He asked what I needed, selected the "paint" from a shelf and put it in the shaking machine while I shopped for other items. I took the purchase home ($36 for a quart! I paid since I was short on time.). When I went to paint the door with a new roller the "paint" didn't cover the surface. Long-story-short, I was sold a paint "base" and not paint.I returned to the store to get a refund (wasn't given what I asked for) and the manager flatly refused. He gave me a smirk about returning an opened can. No discussion. My problem. Didn't seem to care that the employee had chosen the "paint" - not me.I try to support local businesses, but this one often can be a difficult choice since the goods are over-priced and the inventory is limited. Add to that now - staff not knowing what they are doing and a general lack of customer support - I'll take my business elsewhere.Don't rely on what the employees tell you because they won't stand by that when the employee guesses wrong.
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January 2024 by Amanda Morris
Very helpful staff, honest recommendations.
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January 2024 by william post
I went to your store to purchase bulbs for my living room chandelier. Your salesman told me these are the appropriate bulbs. When I got home, I discovered the bulbs that I was sold, were exclusively for battery operated candles. After I opened one of the packages, I thought I would return the unopened packages to the store for a refund or credit. When I got to the store with my receipt, the clerk told me they were Christmas items and not eligible for credit or refund. I did not know the bulbs were Christmas items, I simply went in to purchase chandelier bulbs and he did not provide chandelier bulbs
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September 2023 by Richard wickwar
Nice staff. Very overpriced for materials. Being a plumber they won't have what you need most of the timex suggest going elsewhere and not wasting your time. Whoever does stock in that department does not do their job.
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August 2023 by FRANKIE alfani
Ace hardware is still old school you can ask a question about a project you want to do and somebody in the store will have an answer.. not like home Depot,, Lowe's or Walmart etc..
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August 2023 by Debbie
Convenient. Pricier than Home Depot, of course. But you can find interesting hardware and hardware-like things here. Toys too. No power tools though...
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July 2023 by Charles S.
Hostile customer service is the hallmark of this store. It was recently taken over and I can't decide whether the staff is more incompetent or mean. Don't go there.
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June 2023 by Andrea F.
Looking for a local hardware store that's always fully stocked with what you need and friendly sales people willing to help you, then you'll be happy to shop here. I've been coming here for years for so many things whether it be keys, A/C filters, propane for the grill, trash cans, paint, etc.
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December 2022 by CPNY
This is a beautifully run store- the employees are helpful, the merchandise is orderly and parking is plentiful.I highly recommend going this store for your hardware needs.
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October 2022 by FRANKIE
Ace hardware is still old school you can ask a question about a project you want to do and somebody in the store will have an answer.. not like home Depot,, Lowe's or Walmart etc..
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September 2022 by Debbie Stevens
Convenient. Pricier than Home Depot, of course. But you can find interesting hardware and hardware-like things here. Toys too. No power tools though...
