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November 2023 by Mary Wootten
Paul was very friendly, helpful, and knowledgeable in finding the perfect mattress and adjustable frame that would fit my daughter’s special needs. He was patient and didn’t rush us while she tried out the different mattresses more than once. I highly recommend him!
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November 2023 by Pamala Wilsey
We had a shopping experience. Ron was great. He listened to what our needs were and made helpful recommendations. No pressure sales, we were very appreciative and will buy from there again.
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November 2023 by MsJess
Excellent shopping experience at Mattress Firm in Glenville. Great customer service! Ron was friendly, professional and truly made the purchasing process very easy!
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November 2023 by melodymaker844
I purchased a Queen size mattress today. Not only was the price very reasonable..also Kelley gave excellent customer service.Stop by Mattress Firm in Glenville NY.Bye Bye Old Mattress ..Hello Good Nights Sleep
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October 2023 by Dave Hulegaard
We just moved here from Seattle & first thing on our agenda was buying a bed. So many reviews for this store mentioned how awesome Kelly was, so we decided to see for ourselves. Spoiler alert: this review is about Kelly.Indeed, Kelly was as awesome as advertised. Even more so, actually. In addition to being an extremely knowledgeable sleep expert, she’s also hilarious, very friendly, & has a wealth of pop culture references. In short, she was amazing, as was trainee, Paul. They make a great team!Yes, Mattress Firm will take care of your sleeping needs, but it’s the sales team who make the experience more enjoyable! Go meet them for yourself & tell them the weird Seattle people said hello!
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October 2023 by Brennen Chavez
Rich Olender made my mattress buying experience at the Mattress Firm in Glenville as easy as possible. After I was unhappy with my first choice, he worked with me to find the best replacement for my bad back. He helped me stay within my budget while still getting a mattress that feels great now a few months later. Highly recommend Rich, he knows his stuff!!
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October 2023 by Daniel Hupe
Ron was amazing throughout the whole buying process! He displayed true professionalism and was a great person to talk to. Not once during the whole process did I feel pressured into buying anything. He gave me all of the information I needed that allowed me to make my purchase.
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September 2023 by Jacqueline Brownell
Although there was a problem with my delivery the manager (Ron) made sure it was corrected quickly and refunded my delivery fees. I would shop there again because of his attention to fixing the problem. Mattress is very comfortable.
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August 2023 by Jude Fusco
Our salesman Richard Olender was very helpful and knowledgeable which helped make our final decision on our mattress set purchase. No pressure and very easy purchase process. Thank you!
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August 2023 by Chris Miazga
We went to get a mattress for my daughter today at Mattress firm in Glenville. We were very pleased about the service we received from Richard Olender. He was very knowledgeable about the mattress we purchased. Gave great advice. I highly recommend buying a mattress from them. The prices were reasonable. Thanks Richard.
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August 2023 by Eileen Clark
We just left the Glenville location and were assisted by Kathy. She was knowledgeable, professional and personable. She showed us everything from A-Z. We definitely would recommend this business as well as Kathy. Pleased~
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July 2023 by Chelsea Stockwicz
Drew, the sales guy was amazing! Very knowledgeable and personable. He provided a lot of different options and helped compare each of the mattresses I liked.
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June 2023 by Rodney Drake
I'm just leaving the Mattress Firm in Glenville where I had an Amazing Experience... I called & spoke with Eric about the 50% Off Special... I told Eric I would be there & He greeted me as I arrived by Name; Along with Zach (Both gentlemen were Gracious & made me feel like I was the Number One Priority (Customer), which I appreciated Beyond Measure! I was able to get a Queen Size Mattress for $169.99 ($183.59 w/Tax)! The Original Price was $300.00 & I am quite PLEASED & OVERJOYED to have gotten this AMAZING DISCOUNT! I also found out that it will be delivered to me on Monday (May 29, 2023) for "FREE"... Praise The LORD!!! Both Eric & Zack should be commended for their Professionalism & Excellent Customer Service Abilities! Thank you for being a TRUE BLESSING to Me & May Our HEAVENLY FATHER Continue to Reign Down Upon Eric, Zach & The Mattress Firm Family with HIS EVERLASTING LOVE & FAVOR... Have a Truly Blessed "MEMORIAL DAY WEEKEND"! ?❤️? Everlasting LOVE & SMILES... Rodney Drake (May 27, 2023)...
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June 2023 by Ann Farrell
Earlier today I visited the Glenville NY Mattress Firm store and was lucky enough to encounter the most knowledgeable, helpful sales associate ever! Zach didn’t pressure me to buy the most expensive mattress there, but he also pointed out the benefits of a good quality product. I would highly recommend Zach if you’re in need of a quality mattress at a very affordable price. Can’t wait for our delivery and quality sleep!
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June 2023 by Angie Williams
The mattress I purchased was exactly what I was looking for.But more importantly, the customer service I experienced in the Glenville, NY store was beyond excellent. PLEASE give that woman a raise or a bonus or something to show her how wonderful she was!