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September 2024 by Yexul
I’ve been sneaking in the gym the past 3 months since no one’s at the front desk ever. Everyone is welcome here, best gym in NY!
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September 2024 by Yvette Myles
Went to this gym with my son last week. Was thinking about joining but will have to do a hard pass.
The equipment is so outdated I am surprised that people have not gotten injured. Benches need to be re-upholstered. The fake leather is so cracked it scratches. Dust is layers thick. Water from the fountain taste like lead and is warm. Bathrooms are dirty.
For the price this gym is asking for monthly membership and the area it is located, you would think there would be top of the line equipment.
Very disappointing!!
Planet Fitness and Blink has up to date equipment at a much lower price. Much cleaner.
All the problems I stated, have never seen them in any of these gyms. Get it together 24 hour fitness. So wanted to join but will not.
UPDATE: response from gym owner gave the same generic response that I have seen on other reviews regarding this gym, reviews from more than 9 months ago. So, they really don't want to do better. "They strive to do better, blah, blah, blah. Obviously, must be AI sending out responses!!
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August 2024 by David B
Great facility! Clean [It's challenging to keep a busy gym, clean. Job well done and appreciated!], well-lit, plenty of machinery, equipment. Popular yet roomy. A very pleasant experience!
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August 2024 by George Donaghy
The gym is very dirty. The locker room is filthy with paper and garbage on the floor. The showers have dirt such as hair and other debris which has been there for a while. Many showers do not work and do not have soap. The shower for the pool and jacuzzi is broken and when it did work, had bugs walking on the walls. Many of the machines are not working and in need of repair and replacement. The floor in the back is caving in and is a trip hazard. Rarely see any staff cleaning or making repairs. Very disappointed and find it hard to recommend to others. Hoping management takes pride and fixes this gym. Fees are high and we deserve better services, updated working machines, and a clean environment which is most important. Please improve the cleanliness of the gym. Thank you.
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August 2024 by Andrew Parker
This gym has so much potential. They are in desperate need of a new management. They have good equipment but quality is another issue. Dumbbells are all over the place and never where they should be. Members don't care to put them in the right place. A lot of the barbells are bent. Eleiko plates are filthy and worn out. And for some reason this gym has limited 25lb, 10lb, and 5lb plates. I would definitely join if improvements are made.
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August 2024 by William Franco
Only reason I joined is cause it's 24 hours. Their is a big hole by the dumbells where they just covered it with a mat. I understand it's a gym and people drop the weights which causes damage but this is negligence and is definitely asking for a lawsuit. It's been there for months There are always dumbells everywhere and garbage everywhere. Planet fitness was cleaner than this place by a land slide a d cheaper monthly.
There is a sign saying a new facilities manger was hired to correct the place but nothings changed. I just got charged a maintenance fee which I will be disputing with the bank until the major issues are resolved.
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August 2024 by Nicole Lloret
I've been a member of this gym for over two years, and the state of the facility has deteriorated significantly. The gym is extremely unkept: a lot of equipment is broken, the floor is caving in in multiple areas, and there are bugs in the turf area. Today, I got hurt using the hip thrust machine because it was broken, and there was no sign indicating it. When I went to speak to a coach at the front about my injury, all I received was a "sorry it happened." The gym is also very dirty, and there doesn't seem to be any management overseeing these issues. I'm very disappointed with the lack of maintenance and concern for member safety.
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August 2024 by Janine Keve
I was thinking of joining this gym due to being open 24hrs. But after reading the reviews count me out.
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August 2024 by Melissa Scho
End of July, and they REFUSE to turn the temp any lower than 73 degrees. 73 might be okay for at home, but not when you have over 100 people generating large amounts of heat EXERCISING. I paid in full for one year, two months ago. I need all 12 months reimbursed plus the annual. It’s crazy that the new Rochelle location that is in a less wealthy neighborhood with a much older facility and are able to turn their AC BELOW 70° and y’all can’t even get it down to 70???? He’s telling me it’s at 73 and he can’t put any lower. I brought in my own thermostat and it was at 78. So not only is there inexcusably, poor conditions, but he is also lying as to the extent of how poor they actually are.
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August 2024 by jj Dunne
Was out in Rye NY on work from Long Beach CA, visited the Scarsdale 24 Hour fitness, kind of shocked on the gym up keep, definitely needs to improve. Fix the ripped seats fix the broken equipment.
Hats off to all the members that I meant, everyone and I mean everyone were friendly, kind and respectful.
I spotted A guy who was running with the 120 dumbells ( college Wrestler) on the dumbell bench press, loved the gym vibe a lot of people gathered around and encouraged him as he wad pressing, ( old School gym vibe, awesome) keep it up Scarsdale 24 hour fittness.
Well done
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August 2024 by krish saab
Equipment are really good also environment... I must recommend to everyone best Gym ever...
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August 2024 by Rita Lerario
I’ve been a member for six years. Early on, the gym was meticulously clean. Instead of paper towels, we were provided with warm-from-the-dryer cotton towels. The main gym and the studio were kept at a cool temperature in the summer months.
Now for many months I’m told by the front desk that they cannot find a cleaning crew to work at the gym. Consequently, the gym is dirty, the bathrooms are disgusting, and often we have no toilet paper or paper towels. The air conditioning breaks down, and when it is working, it’s not set at a cool enough temperature.
24 Hour Fitness, please do not provide meaningless lip-service in response to these complaints. Instead, do something to fix these problems.
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August 2024 by Steven
This gym has gotten so bad recently. The floors are caved in at multiple areas, Iv rolled my ankle multiple times while carrying dumbells. Its very dangerous and its been like this for MONTHS now. Im shocked they havent been sued yet over this. This is on top of machines being constantly broken for weeks on end. The only pro is that the location is convenient but I will be switching to LA fitness if this location does not improve soon.
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July 2024 by Jalen Nathaniel
Love the gym, I just feel like I never see cleaning staff.
And the bathroom smells so bad I can’t even use it when I really need to.
Just please clean the bathrooms.
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July 2024 by Kathleen Akins
Five-Star Coaching
Coach Sharishi, with expertise in both personal training and physical therapy, gives me the kind of insightful and integrated support I didn’t even know I needed.
I joined the Scarsdale gym primarily to rebuild strength in my arms after losing muscle tone. While initially hesitant to work with a trainer, Sharishi quickly proved the value of doing so.
By asking me questions and answering all of mine, he began to customize my program. Soon he was identifying and addressing subtle weaknesses from prior accidents still hindering me today - reducing my range of motion, straining my neck and making me unsteady on my feet. So as Sharishi was instructing me how to build my muscles safely and effectively, he was also significantly improving my balance and mobility.
Throughout each session, Sharishi is a caring, attentive and responsive coach. He’s patient to help me finally “get” incorrect movements that I don’t at first see – like how I overextended my neck and put too much pressure on my lower back. And when I visually struggled with a certain machine, he quickly adapted my routine. I particularly appreciate how he celebrates all my small wins knowing they are big steps forward for me.
In a short period of time, Sharishi’s personalized and holistic approach helped me become stronger and more flexible and raised my fitness expectations. I am now setting higher goals for myself...and, with his help, will achieve them.
