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November 2024 by Daniel Nassif
Since I’ve moved , this has been my favorite place for wine. I know very little about wine and I often like to bring multiple bottles to all family functions. I just found out that my go to person Jenna is no longer an employee. The most knowledgeable person at her job! So Disappointed. She knew exactly what I was looking for each time. I can’t say that it’s often you find people with knowledge and passion for their jobs anymore. With Jenna it was truly that and more. Big loss. Whoever got her as an employee just hit the lotto. Unfortunately my business goes elsewhere.
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October 2024 by Rhonda Cohen
I travel out of my way to buy all my wines (2 cases every month) at the Wine Cellar in Rye Ridge. I have been a long time customer of the shop primarily due to the positive experience every time I visit and Jenna is there. Her excellent customer service, pleasant disposition, thorough knowledge, and personal attention is a breath of fresh air. I recently learned that Jenna is leaving her position and was extremely disappointed to hear this news. I will not be traveling the distance to the shop any longer - it will not be worth the extra time for me since Jenna is no longer there. Unfortunately, the experience will not be the same and I will need to find a shop closer to my home. So sad to see Jenna leave!!
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October 2024 by Ita Brennan
Very nice selection of wines, and great deals to be had. So sad to hear of Jenna leaving, however, as her quick smile, warm greeting, and vast knowledge is what keeps her customers returning! What a loss!
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October 2024 by Black Coty NYC
Today was Jenna’s last day working there
She was absolutely a dream
So kind so gentle so patient so knowledgeable
Must admit I’m a long time customer and I do not feel as comfortable with others there
I know they have a high turnover and I don’t know why
And now one of the best employees is gone
What a loss
Hudson wines is on the way to 95. They have a larger selection so I think I’ll take my monies there.
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August 2024 by Dan Patton
Great selection of wines. Great service Excellent value! Long long time client my friend and I actually drive from New Jersey the value is so great here. Kim is amazing ? she’s so helpful and knowledgeable. Store is always well stocked and clean. You can’t beat the prices and service. Keep up the great work Kim! See ya soon.
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July 2023 by Catherine Marchesi
Wonderful place to buy wine
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August 2022 by Allison Porta
I came in on a good day! My wines were on sale, I got what I was looking for, everyone who worked there was masked and friendly (especially Jenna). ??
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January 2022 by Jay Castelli
Kim and other staff are super helpful in filling out my case of Red wine and even offering to take it to my car.The prices also beat other wine stores for the same wine. With regular discounts, I get a case for $8.50-$10 a bottle including tax!
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November 2020 by Alvin M.
The wine quality and selection here is excellent, and the deals are the best I've ever seen anywhere. The staff are friendly, and they observe all the necessary covid 19 rules. I'd highly recommend this place to anyone that drinks wine often.
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November 2020 by Edwina V.
IF YOU'RE A PERSON OF COLOR DO NOT GO IN. I wish I was able to give no stars as opposed to 1 star. My friend and I went in and were made to feel very uncomfortable by the tall Caucasian lady because, she wouldn’t even allow us to enter the store. We were greeted with a very condescending tone. If this is what you call customer service I will be taking my hard earned tax paying American money elsewhere.
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September 2020 by Patricia Delaney
I only frequent this wine shop once in a while. I went there recently and toldKim, the manager, exactly what I was looking for. Her recommendations were excellent. Everyone at my get together kept asking me where I by my wine!. Great service! I will definitely return.
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September 2020 by Daniell Oliveira
Great selection great wines !
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July 2020 by Nina V
IF YOU'RE A PERSON OF COLOR DO NOT GO IN. I wish I was able to give no stars as opposed to 1 star. My friend and I went in and were made to feel very uncomfortable by the tall Caucasian lady because, she wouldn’t even allow us to enter the store. We were greeted with a very condescending tone. If this is what you call customer service I will be taking my hard earned tax paying American money elsewhere.
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June 2020 by Shaw A.
If you are a person of color, you will be made to feel uncomfortable. My friend and I walked in as we were waiting to pick up food next door. We were greeted with hostility and a condescending tone by a tall Caucasian woman, as if we did not belong there. To make matters worse, the employee at the register, seemed to stare at us in awe. There were no signs saying that people cannot walk around to look for the wine or alcoholic beverage that they were looking to purchase-due to COVID-19. We also had masks on and were in compliance with the rules printed on the paper on the door. There was also no one standing at the door taking orders, as there was at Starbucks next door; to imply that one could not look for items to PURCHASE. It is very sad and disheartening that, especially in the climate of the world we are living in, people are still being judged on preconceived notions. My friend asked for a wine and she was told that it was not available, but it wasn't what the employee said it was how it was said that was unacceptable and unprofessional. She could have offered more options or even ask if there was anything else that my friend was interested in that would be comparable to what she was looking for. I guess that money isn't GREEN anymore. I do hope that someone finds this helpful and use caution if you are of ethnic origin because you will get stares and you will feel uncomfortable until you leave.
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May 2020 by Allan VH
The worst delivery system ever.My wine was shipped to the wrong address 5 different times !!!! The breakdown/communications between them and their vendors is pathetic . On top of that when finally 1 of my 2 cases arrived,it arrived damaged with broken bottles and the box was so dirty/filthy I can only imagine how or where it was stored.Buyer beware !!!
