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May 2024 by Nina
I was returning an item. I went to the return counter. I put the box on the counter and pulled out my phone to show the young woman working there the order information in my email. Another woman, a costumer, showed up and the girl behind the counter suddenly stopped processing my order and started tending to the other woman's sale, literally saying that because she had a purchase and I had a return, she took precedence.
I've been around a pretty long time and have never seen anything like it. Just unbelievable. Then she seemed to check herself and, backpedaling, said it was because I had been at the wrong end of the counter. But I had been there first and we were mid transaction. Doesn't make sense.
I almost never leave bad reviews, but someone needs to talk to this girl about how she treats consumers, whether they are returning or buying.
Afternoon, May 2.
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April 2024 by Roberta Fennell
I really like the large yarn selection JoAnn fabrics offer. Lots of other nice options also. My only problem is feeling hassled at times trying to use my coupons.
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April 2024 by skyfiiire
Went in to purchase a Viking Sewing machine that was on sale until 4/1. Not actually because this store is closed Easter. Went on Saturday 3/30 at 6 pm (store closes at 9 pm) to purchase the sewing machine and the store refused to sell it to me because technically the Viking area is like a mall kiosk and the lady that works it went home early. Also they will not honor the sale price if I come back Monday, which I will NOT.
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January 2024 by Steven
Easily found what I needed AFTER having to ask 3 of the workers.
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September 2023 by Jill H
I anyways love this store. Steve the manager is just the best. He fires above and beyond and really cares. Mary Jane is amazing too. Thanks to the whole team for making every experience Great one
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August 2023 by Jill Howland
I anyways love this store. Steve the manager is just the best. He fires above and beyond and really cares. Mary Jane is amazing too. Thanks to the whole team for making every experience Great one
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August 2023 by Felicia De Maio
Was able to find glow-in-the-dark yarn both white and green-apparently they've had it all year ? found a few other items that called me for projects ? helpful associates
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June 2023 by Katherine Samuel
Very helpful. Sam was a great help locating items.
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June 2023 by Deborah McAlpine
I got the fabric that I got for my 2 4 leged kids Chloe and Nugget.
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June 2023 by Scott Pinkham
It's Joann F&C not much to say about it
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June 2023 by P G
Had everything there you would ever need .. the floors needed to be mopped though
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June 2023 by Bret Bellacosa
Good place for fabric and crafting needs
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June 2023 by Austin T
Everyone was super nice and friendly.
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June 2023 by dinesh nadarajah
Good selection of materials for kids.
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April 2023 by Jarrod Stewart
This place is a crafting Utopia. I was awestruck at their selection of cloths and threads and zippers. I consciously made the decision to get what I needed and get out, lest I spend my entire paycheck.My project at the time was a simple pillow that I needed a zipper and thread for. Joann had dozens of each in varying length, strength and color. My biggest "problem" was finding the shorter spool of thread (and then deciding which of the black options was best). I was torn on the zippers (4-inch or 6?) but it was so cheap I just got both for good measure.The selection at Joann's was miles ahead of the local competition and the pricing was better too.Joann's is my top choice for all my crafting needs.
