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February 2024 by Irish Transport
I would never use another shop! Gina was amazing my Dodge looked perfect.. communication was awesome with daily updates and pictures I HIGHLY RECOMMEND THIS SHOP there is not enough stars for this place
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October 2023 by Joseph Montagna
Very service oriented from start. I furnished the estimate from my insurance company to Emerson, and they took care of the rest from started to finish. They worked with my insurance company for additional damage missed by the adjuster to the rental car. On top of that, I received quality pristine repair. I was in the loop till the time I picked up my car. I would highly recommend Emerson for all you repairs.
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August 2023 by Robert Wilkie
This is my favorite collision shop of all time. They do a great job handling insurance companies, rentals, etc. And constantly give me updates as to what was going on with my car
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July 2023 by Graham Lodge
Incredible customer service and workmanship!! I took my car to Emerson for repairs after an unknown object hit my rear passenger door and nearly punched a hole through the metal skin of the door. They initially thought they might be able to repair the door but ended up having to replace it completely. My car is a fairly rare color and they also ended up having to blend the existing painted surfaces adjacent to blend in the new door. Work was impeccable and the car looks as good as new. Gina kept me updated with regular text message updates including photos of the work progress. Not only does the outside look fantastic, they completely cleaned the interior as well, such a nice unexpected surprise! I highly recommend Emerson if you need work done on your vehicle.
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July 2023 by Logan Spencer
Gina was the best and went out of her way to help me in regard to repairing my car. She was unbelievably knowledgeable and professional. She really knows the business. I highly recommend!!!
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April 2023 by Kelsey Vogler
I used this collision shop when I needed to get my car fixed after I was rear ended and they were fantastic! Highly recommend! Great communication through the whole process including making sure my rental car company came to get me on time.Service: Body & Trim
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February 2023 by Blaine Doyle
Pat, Pearl, and Gina offered some of the best customer service I have ever encountered in the auto industry. It is clear to see they take pride in doing a good job and find it important to take care of each and every customer. They are absolute professionals and are sure to follow up.
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February 2023 by Fernando Molina
My experience with Emerson Collision was amazing. Gina and her team exceeded my expectations throughout the entire process. They quickly worked with the quote and handled everything with the insurance as well. Scheduled me with a rental in which Enterprise met me at the site and drove to their office so I can have my rental. Afterwards I was able to go on my Christmas vacation successfully with the rental and visit the Dominican Republic. Even as I was in international territory the communication was there everyday with updates from Gina. Honestly could not more pleased. Thank you all for your efforts and work. Definitely will use again in the future and recommend to friends and family.Services: Painting
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August 2022 by Holly Leonardo
5 STARS, Gina & Pearl @ Emerson Collision are amazing! Gina patiently with a quote with collision damage to my vehicle. I only wish I came here for my original Transmission issue and the collision damage would of never happened. Gina took the time & was so helpful. I received the fair estimate within 30mins. The facility is clean & the walls are filled with cards & letters thanking TEAM for amazing service. I look forward to having my vehicle Collision Damage repaired with Emerson Collision. It's really nice to see that there are nice people in Customer Service that care about helping the Customer. Thank you again!
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August 2022 by Paula Mitchell
Fantastic customer service ! Highly recommend. Excellent communication throughout the duration of the repairs.
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August 2022 by Kaitlin Frazer
I just needed a small fix to have my window channel on my car replaced. They were able to get my part in within a few days and have my car fixed as soon as the part came in! Gina at the front desk was so sweet too! Highly recommend!
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June 2022 by Tiffany Covello
Hands down 5 stars!! Gina is awesome and amazing at what she does. All the staff is so personable. They also keep you up to date with anything that is going on with your vehicle. They do amazing work, I was super worried about the color matching and it was spot on!! I definitely recommend this place. Thank you guys so much for everything!!Services: Body & Trim
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June 2022 by Angela Perillo
Amazing customer service!! Gina was fantastic! She took care of everything and helped answer all of my questions. I would highly recommend their services to everyone.
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June 2022 by Amber Dicesare
They always take good care of you. Car comes back looking like new. They are very friendly. Been going there for years
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May 2022 by vlad aleksyeyev
Very good start to finish. First off, they were able to give us a very competitive price. Once we got the car in and left it there, we got updates from the business on where they were in the process, they even included pictures with the updates so we could see how things were coming along!Service: Painting
