“Thank you Metro for blessing me with not just 2 phones but also with back to school supplies and book bags for my children and 2 free speakers. I felt really blessed. God bless you guys.”
“THANK YOU TIM! & THANK YOU CRICKET! After having a horrible experience with Verizon Tim made it really easy and comfortable to get a new affordable line. If I have to go back to cricket I will personally drive to this one because of how pleasant and helpful Tim was . I really appreciate it !!”
10AM - 7PM
3170 Chili Ave, Rochester
Electronics
“I needed a new phone and went to the Verizon in Chili. The store wasn’t crowded and the young man working there, Deion, gave us his undivided attention and the time that we needed to facilitate the process of choosing a new phone. Deion helped us to save money and to change from Spectrum to Verizon. Deion was very patient, respectful and just a nice young man! He truly went out of his way to help us!”
10AM - 7PM
1683 Mt Hope Avenue, Rochester
Electronics
“Easy to work with and really friendly. I went in with my kids and they were really nice to my children too. They didn't even seem phased by my kids looking at every single phone case. We have been with Cricket for over 8 years and 3 major cities and this is the best experience I have had with Cricket. Thank you for taking the time to work with us and get us exactly what we were looking for!”
“Great customer experience at this location. Staff is knowledgeable and friendly! I like the new management they’re very friendly and helpful Thanks for helping me!”
“Kevin came to my home for an estimate of Frame TV, Beamer and Mini Subwoofer. Rates competitive with big box places near by. We scheduled my installation and he and his partner( brother Mark) definitely knew how to install. Kevin is wonderful with the technology. I definitely believe in this day and age you need someone like Kevin to install your system. He and Mark had it up in no time. And he had came back when a tech problem needed attention. We are lucky to have such a great product in the Rochester area. Capitalize on it. Again, 5 ⭐️!!!”
“Thanks ahmed for fixing my phone issue for me i was without a phone for 2 days before going in to see ahmed not only did he fix my phone for me he made my bill cheaper with the holidays here that is always something great to hear that someone can save you moneyThanks again ahmend”
“The best customer service ?. I was greeted with a smile entering the store. The customer service man was so kind and helpful ?. A thank you as well to the 2 brothers who own metro,/Lyell vape shop. And Hercules my very cute friend ?”
“Lier and thieves they add an extra five or ten dollars on random purchases and pocket the money especially the owner biggest lier of them all this place should be shut down don't go there you will be next how do I know they told me so ask the fat rican with the hair.”
“The service representatives who name is christy Garcia was a great help. She answered all my questions and concerns. Im very please at the service that was provided from her. I would like metro pcs to take the time to thank Mrs Christy Garcia for the great work here.”
“Great business, We had an inconvenience at the store and the manager joe reached out to us and made it right. I recommend reaching out to the manager because he is not someone who does bad business. He will make it right. Thank you so much joe you are extraordinarily professional and caring.”
“Great quality, fast work, least expensive in town and did it all with a smile! They closed in 19 minutes, and still wanted to get my phone done that day! Fixed it in 17 minutes ?”
“I have been in 3 different Cricket stores in the rochester area and all 3 have provided excellent servic. All staff are very knowlegable snd share that with you. Syra sorry if i misspelled her name. Made me feel like i was part of her family. Live the quality of phones and value in the plans. Since switching from the ST company to cricket ive had no problem with my phone or service . Thank you c****** for training your staff as you do and hiring quality people.”
Open 24 hours
1660 Elmwood Ave, Rochester
Electronics
“Having had a GPay -Tap Pay- discrepancy with this 711 and my bank, the staff was very providing and informative and expressed their willingness to help with this issue. Very kind people. Give them your business. They deserve it.”
“Went in with cracked screen after only 4 months .instead of using the insurance to help me fix a 4 month old phone. Did an upgrade. Now they are charging me $8 a month for insurance I never use. Nice enough people but not happy about not informing me of options”
“Stanford was wonderful to work with when we brought in my daughter's gaming computer. He demonstrated that he completely understood the issues going on with it, worked his magic and now everything works perfectly!”
“They did an excellent job so proud of how they came out. this is my second time hooking up these speakers i got and this time its way better. These speakers are 25 yrs old i got from my dads buddy who used then for 10 yrs then they sat for 10 yrs, and they sound absolutely amazing thank you so much.”
“Is this the Dewey Ave Game Stops Reviews. I went in to scope the baby yoda (Grogu) merchandise. Bought a bunch of the minis to add to my collection. A girl was working at the time don't remember her name but she was very helpful and easy to talk to. She showed me around the small store showing me all the Grogu (Mandalorin) Stuff. Not often do you see another female at gane stop or into gaming one working the shift and knowing about everything I was asking her impressed the heck out of me. Us girls got to stick together. I need to stop back in and get the newest mini's that are out.”
“The man was so courteous and helpful. He spent at least an hour with us transferring everything over to our new phone while he also waited on other customers and was no way aggravated that we asked him to do all the transferring for us. He was a pleasure . I recommend cricket and this store in particular.”
“Great pillows. Food over priced so I look for discounted items. Pillow covers great price. Body pillows ! Great too love mine. All stores are different. Henrietta is great. Men's clothes there are great.”
“Big thanks to Mike at MetroPCS on Goodman. He really went the extra mile to help me fix the issue I had with my home internet. Definitely will go back there for all needs with metro ☺️”
“Clean,basic and helpful employees. No Feel of being watched like other stores with beeping gates. The Red of their theme brightens the experience compared to basic concrete floors and skinny islands. I wish the well at this location for years to come. Only minus Is the CVS PHARMACY. CVS pharmacist and clerks are hands down the worst. But compared to other CVS store I will judge the PHARMACY employees but certainly CVS on long pound and other locations has given them a bad reputation”
10AM - 7PM
836 N Goodman St Ste 6, Rochester
Electronics
“Everytime I go to that particular store, I always get great service. Thomas, the gentleman that works there always greets me with a smile and always tries to help me with whatever the problem.”
“This Target location seems to have gotten a bad rap - especially by my own mother. My husband, daughter and I were in the area visiting my mother recently and stuck at the worst Holiday Inn on earth right next door, we popped in to grab some items we needed. I found this Target was just fine - a typical Target store and typical staff. I honestly have no complaints about this location at all.”
“Best customer service I have had in years!! He was so helpful to my uncle setting up a new phone with a plan that fit his budget. He went above and beyond. I highly recommend this location.”
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“Over the years I've purchased 2 amplifiers, a CD player, a set of speakers and a wireless DAC from Dave's. Without exception, the advice from the sales team has been spot-on & pleasurable.I recently purchased a high-end CD transport from an out of town dealer, but needed a (equally nice) DAC to go with it. I headed to Dave's where two sales people and Dave went to great lengths to match a proper DAC for my new transport. Dave thought a specific DAC would be perfect but is no longer manufactured, so he called multiple dealers / warehouses to see if anyone might have NOS on their shelves, with no luck. One of the sales members scoured their own warehouse & came up with an absolute gem tucked away & forgotten about...a few years old, but new in-the-box.Dave offered the unit at a drastically reduced price & once again I left the store completely satisfied & impressed with their dedication & professionalism. Great place to do business!!Keith”