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May 2024 by Richard Du Boff
Previous entry today got wiped out. This will be brief: went to Rhinebeck-Williams to have a copy of a key made. Once made, i told the keymaker it did not look right-- wrong head shape, end looked different. Of course it did NOT work. This is incompetent, unacceptable-- can't even make a key copy!8 sept 2022: They have joined the modern wold-- Thery finally have a new electronic keymaker! It makes perfect copies.
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May 2024 by Timothy Marchini
You'll be surprised what you can find here. Anything you can get from Ace you can get through the store.
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May 2024 by Ian Marchant
Great local hardware store, my go-to place for home repair supplies.
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May 2024 by Elisa B
Waited in the paint department for 20 minutes waiting for someone to help me. Many employees walked in and out but no one offered to help. I finally left the paint department and asked for help I was told someone would be right with me. After waiting some more I eventually walked out of the store with out any paint.
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April 2024 by Anthony DeMan
Best. Local stores with just about everything you could possibly need for home and yards. Thanks always. Tony & Su along with our crew.
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April 2024 by D Stredicke
I have been a customer of Williams for 17 years. I told my mom to get a quote from the kitchen & bath department for a cabinet. The man there to help is quite frankly terrible. He actually made comments about everything my mom liked (Granite isn’t in style he said. No one orders glazed doors anymore! etc.). He told my mom that her taste was like his mother’s; old fashioned. This coming from a guy clearly in his 70’s. He was lazy about showing options, told us they don’t really do tile etc. I really miss the lady who used to run this department.
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February 2024 by Terese O.
I am not handy or knowledgeable about home repair but occasionally have to fix something myself. When I used to go the big box stores, it was often hard to find a staffer who would correctly answer my questions so I was sometimes sent home with the wrong product. At Williams, it's easy to find a staff person, they focus on and understand my questions and take time to explain well, and I always leave with the right item for the job and feeling much more confident about it. The store also has lots of cool useful things I hadn't come in looking for but am glad I found in addition to finding the thing I need. It's a well-stocked, well-organized store with super-knowledgeable helpful staff.
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January 2024 by Arun Lahiri
Williams Lumber Rhinebeck is one of the most friendliest and customer supporting hardware stores I visited. Employees are always willing to help out and are willing to go the extra distance to give you information and provide you with what you need. Although the prices are a little bit more expensive than the big box stores that are in Poughkeepsie and in kingston, the convenience and the customer service cannot be beat. Highly recommend. I keep returning.
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December 2023 by david harrison
Horrible shady business. Their so called professional reps messed up the measurements sent me the wrong windows oh also they forget to send one of the windows and now I have to pay for another one. 40k down the drain stay away from this corrupt lying so called business zero stars!!!
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October 2023 by Alix Furey
They carry good products and are friendly helpful people. However their services are problematic. We tried but they could not help with a remodel, didn’t understand our need for a specific vanity design, thought the plumber had made “a mistake” in sink placement. And the contractor who they recommended for the job never returned our messages after his initial visit AND instructing us on what materials to purchase from Williams. So we have materials, no contractor, no design and have to start again!
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August 2023 by Daniel Riemer
Great top quality materials along with many many other household items!
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August 2023 by Alexander Westerman
If you're on the lookout for a top-notch hardware store, look no further than Williams Hardware in Rhinebeck, New York! The staff is superb, with a team of polite and courteous professionals who are always ready to assist you in any way they can. They are knowledgeable, friendly, and go above and beyond to make sure that you have the best shopping experience possible. The products on offer are competitively priced, and each item is well labeled and easy to find. Whether you're a DIY enthusiast or a professional contractor, Williams Hardware has everything you need to get the job done right the first time. With great prices, such a large range of products, and a team of friendly experts, it's no wonder why Williams Hardware is such a popular choice in Rhinebeck. I can't recommend this business highly enough - so head on over to Williams Hardware today!
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August 2023 by Gary Glancey
Bought pressure treated lumber at lumber desk, then took lumber yard copy to bld 6 as I’ve done for over 40 years. Had to look for a person to help, expecting they’d walk up the hill to area where lumber would be. Had to help myself because nobody came. There were absolutely no 1x4 treated lumber of any length. Not the customer service you expect. This was on a Saturday morning .
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July 2023 by Geo Travels
This is definitely a great place to go for your lumber and woodworking needs. Thanks for the great help and suggestions.
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July 2023 by Vic Collazo
You have to appreciate the local hardware store. Are prices going to be a bit higher? Yes, but the service and quality you receive are much better than the cookie-cutter large home improvement stores.
