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January 2024
Great service! Van ordered wasn't ready because it was covered in snow but the manager took the time to dig the car out himself and have it ready by the end of the day
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December 2023
Rented a car for 6 PM Eastern pick up time. No one told me that they’re closed at 6 PM Eastern time arrived and it was closed even before 6 PM in complete darkness destroyed my entire trip. Got there at 8 o’clock the next morning with the worst customer service I ended up walking out. Do not use IBM Road budget Rent-A-Car.
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April 2022
Driving down route 9 I had one of the drivers behind me who was consistently beeping while I was going the speed limit he passed me then decided to flip me off mind you I’m a minor yelling at me very unprofessional rude and uncalled for