Department Stores in Port Washington, NY

“I want to thank the manager on duty and cashier that assisted me the evening of Sunday 11/11.Cashier # 1082 and I were having a lovely conversation while I was returning a coat when I had a bad reaction to something I ate and got physically sick at the counter.Both she and the manager were kind and reactive.I was mortified and am so sorry, it was the first time something like this ever happened to me.Thank you both.”

“A message regarding an awkward experience at your Port Washington location January 4th, 2023.My fiancé and I spent a lovely afternoon shopping in Port Washington and Manhasset. We came in for only a few small things and ended up with two cart full of items spending nearly $700. We had a lovely experience with the floor attendants who very nicely helped us look for a “relax” sign.I was purchasing items to decorate the waiting area of my pharmacy.We came to resister one where the cashier was friendly. We helped her check us out as we had large items like oversized faux plants and even extended the courtesy of scanning items for her so she wouldn’t have to come around from the register. There was an associate named Susan overlooking the entire transaction from beside the cash register with a sense of interrogation or fear that we were trying to shoplift items in our cart.She pointed out a set of 12.99 hangers from the bottom of the cart before the transaction had even been finished. The hangers were added to the order and we paid.Comments were made and we embarrassingly said, we were not trying to shoplift 13$ hangers in a $600+ order. The entire transaction was complete. The cashier was courteous.Susan then moved herself to an area in front of us near the exit and called out in front of everyone, “was the mirrored tray at the bottom of your cart paid for?”Again insinuating that we were trying to shoplift items from our purchase. The tray was one of the first items scanned in the transaction.The women who helped us find the relax sign seemed to come to the register hearing the commotion to console us as though this behavior from Susan toward customers was a common occurrence.Susan is rude and snarky and unfit for customer service. I have never experienced such an uncomfortable experience at a Home Goods. I have been on a first name basis with the Rockville Center manager for years and have since shopped at the Atlas Park location with delight for years since it opened.If Susan is so concerned about shrink then she should come around the counter and scan the items instead of having customers lifting heavy items out of carts at the convenience of cashiers.Our better sense should have told us to abandon the entire 3 figure purchase and go elsewhere. But we didn’t and left with grace.Susan is an embarrassment to your company and I hope other customers don’t have to endure the awkwardness that she put my fiancé and I under last night.Kindly,Dr. Elisa R Valenti”

“Target is number one when it comes to Customer Service! Today Maddie and Greg at Port Washington store were exceptional! Just extremely helpful and kind locating my order!”

“It is a good Target, clean and organized. The customer service is good but I do need to say that the deli section was not well stocked when I visit. Overall, good.”