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July 2024 by Tanya Warren
Both store and service here were very good.
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March 2024 by Kristin Decker
I first happened to stumble upon Cleo+Kin in December 2021, shortly after it opened, and was SO happy to have found such a cute shop just minutes away from where I live (in an amazing location right by the canal). In the years since, the store has not only physically expanded into a second location, but grown with the product offerings. Need an outfit for work or date night, check! Need a housewarming or holiday/birthday gift, check! Need a little home refresh, check! Need a new baby or new pet gift, check and check! Really the shop(s) have everything and then some. The staff is super friendly and helpful and the items sold are really unlike any other-so grateful to have these 2 stores in Pittsford. Everyone in Pittsford and greater Rochester area should know about Cleo + Kin!
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March 2024 by Mary Halecki
The items in the shop are nice, but the experience we had with the employee was not. We had just made a purchase at the men's store across the way (very nice employee there) and walked over to the main shop. We were there for just a few moments when my young son told me that he needed to use the restroom, so I asked the employee if it were possible for him to use their restroom, and the employee told us to go and use the coffee shop down the way. Now, I understand why shops would not want everyone using their restroom, but the restrooms at the coffee shop have a policy of "for patrons only" and actually, since we had purchased coffee from them about an hour before, we felt okay with going back in to use the restroom. The issue that I have is just with the lack of kindness and understanding. When I was a tour guide at a historic house in Charleston, we would sometimes have guests with small children, and I would always allow the little ones to use the employee restroom, knowing that small children are not able to control themselves as much as adults. I was so put off with her attitude that I actually left to meet up with my husband and son rather than finish looking around the store. I also imagine that the coffee shop would be none-too-thrilled about her sending people over to use their restroom. Again, I do understand why policies such as these are put in place, but it was such a small thing that could have made a big difference, and now I just don't want to shop there ever again.
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February 2024 by Betsy Malcolm
This place is so cute. The staff is always friendly and you can find such unique gifts here.
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December 2023 by Justin Luce
Lexi was great. Helpful and very nice.She made the Christmas shopping experience wonderful. Thanks again. See you next time a need a great gift.
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October 2023 by Samantha Cahill
Went in just to look around, found a few items to try on and the staff was so helpful! It felt like I had a personal shopper. While it is on the pricey side the help with styling made up for it. Plus the cloths are SO CUTE.
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September 2023 by Sandra Angulo
Love everything they have ?
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August 2023 by Erin S
Great shop, friendly employees. I always find good gifts here. I love that everything they sell is vegan, but also appeals to a non-vegan audience
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August 2023 by Natasha Wasuck
Cutest little boho/plant store
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July 2023 by Katie Morris
I wanted to love this store. I loved the items and the vibe, and the young woman working behind the counter was so helpful. But then another person working was so rude to me, my mother, and my children, I won’t go back. I know this isn’t a children’s store - I wasn’t being flippant with my kids there. My two young girls were with me, but they were very well behaved. They were curious and looking at things, but carefully. The clerk snapped at my kids not to touch anything, then began following us around the store as if we were going to break or steal something. She hovered around us without offering to help, and anytime we touched something, she’d immediately straighten it or fix it. It was so off-putting, I can’t imagine giving them business again.
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March 2023 by Rachel Brooks
such a cute store and helpful staff!
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January 2023 by Jen P.
Cleo and Kin is one of my current faves for gift shopping, jewelry, vegan leather purses and specialty food items. This adorable and very well-curated boutique is nestled in Schoen Place, sort of "down & behind" Olives, and across from the craft brewery. The window decor gives the impression of a spa, with soothing colors and lots of soft things like scarves, sweaters, felt hats and blankets.I've been there 4 times in the last couple of months, buying gifts for others and clothes and jewelry for myself. For others, I love the gourmet nut butters, cookbooks, kitchen gadgets and cocktail items - perfect for creating customgift baskets. For myself, I have purchased quite a bit of jewelry (earrings and a necklace), some hair clips, a couple jumpsuits, and an awesome teal-colored vegan leather purse with a removable bag inside which doubles as a second purse. They also have a whole wall of cute greeting cards, and on the second floor a large assortment of baby items - from clothes to books and toys to teething rings. I really feel like you could find something for everyone on your list!Each time I've been in I have also found the owner and staff to be friendly and helpful, which always feels welcoming!
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January 2023 by Cate Z.
Unique and cool store...owner was very helpful when I lost an earring that they had made. She remade it so I can wear them again! Friendly staff as a whole.
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December 2022 by Lauren Craft
I have been looking for a gift shop in Rochester for a few years now! Perfect for birthdays and holidays. Make sure to get the ROC City scented candle and room spray!!!
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June 2022 by Jen Groot
I love everything in this shop -The clothing, planters, jewelry, cards, baby clothing, kitchen stuffs are super nice. Perfect place to buy gifts.
