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May 2024 by John Matyas
Need help with a Stihl string trimmer I purchased there 11 years earlier. I stopped using it a long time ago and couldn’t remember how to load the string. I asked for a Stihl representative just like they use to have when I originally purchased it. I was told all the employees are knowledgeable about their products. I need someone to show me how to do it, i even brought the trimmer in the store. The employee that help me didn’t seem very knowledgeable about the trimmer and only provided basic verbal instructions that didn’t help me in the least.
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May 2024 by Zack Schneider
I recently had an incredible experience at Arthur's True Value Hardware in Orchard Park. On my visit, I purchased two chainsaws: a mid-level gas-powered one and a professional model electric version. The same day, I went through three tanks of gas cutting up 26 trees on my property. The performance of these chainsaws was nothing short of impressive, marking a significant improvement over what I was using previously.The staff at Arthur's True Value Hardware were outstanding. Not only were they super helpful, but they were also incredibly educated on the products they sell. They guided me through the options, ensuring I made a quality purchase that best suited my needs. On top of that, they assisted me in getting an extended warranty for both units, which adds an extra layer of confidence to my investment.Choosing chainsaws could have been a daunting task, but the expertise and customer service at Arthur's True Value made it a smooth and satisfying experience. Whether you're a professional or just looking to maintain your property, I highly recommend visiting Arthur's for your hardware needs. Their knowledgeable staff and the quality of their products are what set them apart.
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May 2023 by MP Cartoonart
Fantastic old fashioned Hardware Store. The Employees are helpful, knowledgeable, and courteous.
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October 2022 by MA
Nice hometown hardware store. Great place if you are looking for Weber brand grill or supplies.
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October 2022 by Chris Pilon
They had everything I needed but staff wasn't very knowledgeable about the product I was getting and they were quite expensive
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September 2022 by Alonzo
Nice hometown hardware store. Great place if you are looking for Weber brand grill or supplies.
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July 2022 by J PR
There sharpening service for all garden tools lawnmower blades hedge trimmers scissors hair clippers and chainsaw chains are top notch quality at best.
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April 2022 by Michael O'Brien
Greg from service called this morning to follow up - advised he would put the carburetor back together - he better than assembled it, he put a new one on with new lines - complete repair -like new - could not ask for better service - bought some stihl motomix and polycut blades before I left - I will be getting all parts and equipment from Arthur's - they stand behind their work/service!! Thank you!!
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March 2022 by Rich U.
Can't say enough good things about this place. Knowledgeable, friendly, and attentive staff offering good selection and great service at a local, non-behemoth hardware joint. Places like these - rather than just defaulting to the giant home supply chains that thrived during pandemic-related shutdowns - are worth patronizing. "Search your feelings. You know it to be true." - Darth Vader
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October 2021 by William Myers
Everyone was happy was greeted and employee knows her chain saws!!Thanks
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September 2021 by Hunaid Baliwala
Friendly staff and great service. They know their stuff.
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August 2021 by Jordan Hamilton
Always have friendly and helpful staff
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July 2021 by Joe Gauthier
Looking for a new grill? This is the place to go if your looking for a knowledgeable staff and quality products.
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July 2021 by Robert Johnson
Nice store, good service area too!!
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May 2021 by DALE PYNE
Great store to do business with.
