-
September 2024 by Tammy Craft
Prompt and courteous service
-
September 2024 by Pat Rose
people were curtious and very efficent
-
September 2024 by Lisa Hartwell
A great experience buying a used vehicle from Paul Brown Chevrolet! Chris K was very patient helping me to get to the price point I needed!! I didn't feel pressured but he didn't give up trying to make it work!! Mimi and Jeremy are also great to deal with. Kudos to you all for making it a great car buying experience!!
-
September 2024 by Donald Debonis
Took my 1982 Corvette Collections Edition to Paul Brown’s Service Department due to another repair shops work done wrong. The entire crew did an awesome job. It’s great to know they have experienced technicians to work on everything from today’s modern car and the classic cars that are still out there.
Thank you Cody and Richie for job well done.
You have a new customer for life.
-
August 2024 by Loren Moshier
Chris Kenyon was fantastic to work with!! This is the second car that we have bought from him within 2 months and had a great experience!!
-
August 2024 by Janice G
Alicia was awesome to deal with
-
August 2024 by Rebecca B
What a great experience!! Have purchased a few cars previously but this was my first time buying a brand new car! Preston, Chris and Justin were all very helpful. Never any haggling or pressure. This was also a first. Everyone is very knowledgeable, kind, and actually listen to what you want. The place to go if you need or want a car!
-
August 2024 by Amy Kline
Thank you Chris Kenyon for all you did to be sure I was getting what I wanted and making the process smooth and easy.
-
August 2024 by Rachel Leamon
Alicia was awesome! She listened to what we needed/wanted and did her best to get us a vehicle!
-
August 2024 by Stacy Schmidt
The absolute best experience purchasing a vehicle. Staff were amazing! No pressure, no uncomfortable conversations, no shady negotiations. HUGE shout out to Drew my salesman! This guy is THE BEST! I went in with a plan and got EXACTLY what I wanted. 5+ stars for PBC!!!
-
August 2024 by Sheila Yaffe
Best sales and service...10 cars and counting!
-
August 2024 by Rob Anastasia
Adam, Justin and Jeremy did a great job as always! 3rd truck from them and will always do business there.
-
August 2024 by Diann Parker
I was writing to let you know how pleased I and my daughter were with your automotive, customer service and financial guidance provided at Paul Brown Chevy. We love the car and we really loved working with Drew (sales) and Tracy in finance. We appreciate all you guys did and would recommend you to friends and family seeking car ownership. YourrrrrrrGreeeeeattttt
Thanks again
-
July 2024 by Army Vet76
Service department is very professional and personable. I get treated with nothing but kindness.
-
July 2024 by Rhonda
Service is really sad at this place. Bought a suburban from them and a Jeep couple of years ago. Transmission went in the suburban. We purchased the extended warranty, Thank God. It took several weeks just to get the approval for the repair, and we called the extended warranty company who said they have not had an approval take this long, and they escalated it up the food chain for us. Now they have had our suburban for a month. We have an already paid for florida vacation, which we have expressed to the service manager multiple times. It took almost 3 weeks, multiple calls and finally Tony, the service manager at the other Paul Brown got the repair approved. Now, for the past week and change we have been told they will have it done by the morning of the 3rd. We are supposed to leave the morning of the 3rd to drive down to Florida. Now tuesday afternoon we are told wednesday afternoon, by 4. We need leave in the morning, they know this, assured us it would be ready, until today. Do you know it is near impossible to rent a larger vehicle at the last minute for holiday week? They have ruined our planned and paid for family vacation. All they had to do was be up front, tell us it would not be done and we would have reserved a vehicle a week ago. The saddest part is that we have experienced this same poor customer service before. Oh, and they never offered to loan us a vehicle, or even help us get a rental, nothing. I am very, very, very upset. Where has customer service gone? Is it really all about the money?
