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September 2024 by Lili Glow
There was a crushed dead bug in my sub. I called and they didn’t really care.
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May 2024 by Jennifer Smith
The Odessa Dandy just keeps getting worse. You call to make an order and you get attitude. When you say “thank you” you’re lucky if you get a “yup” or “uh huh” out of them before they hang up on you. I was raised when you work customer service and someone says “thank you” the response is “you’re welcome.” There have been numerous times when we call to place an order and they ask what we would like, we start to tell them and they cut us off.
The food is typically poor quality and often not made right. When in store, staff has been overheard saying things like “just leave already” or “just go away” when customers are seen walking in or pulling up. When we ask for things like having our pizza well done we get responses like “we can’t do that, we can’t change the temp on our oven” even after explaining that we would just like it put through a second time, we still get refused.
There needs to be a lot more attention to second shift by managers and corporate at this store! First shift is usually kind and considerate. But the customer service, respect for customers, and communication of second shift is quite often sorely lacking!
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May 2024 by David Perry
Food is pretty good!
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February 2024 by Jaymie Smith
Very good people work here and the service is excellent
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October 2023 by Ann Starkweather
The pizza was fine but I was told the $6.99 pizza special on Wednesday doesn't start until the winter months so why is it advertised?
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July 2023 by Sandra Babcock
This is a local store with local people working there. They have a Subway inside that was why I went there . But the have so much more!Gas and grocery last minute items
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October 2022 by Precious Ramotswe
Most helpful and Kind employees tonight. 9/29/2022. You are most appreciated ?
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August 2022 by Misi Cady
I called and ordered onion ring and a cheese steak! They called back and said they were out of cheese steak! I ordered a tuna melt sub with onions tomatoes and pickels! I got a soggy sub with no onions or pickles! Was not a good experience!
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March 2022 by Jason Bellows
Apparently doesn't open at six
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October 2021 by Chad Wardwell
The employees are great people feel sorry for them for having to work in such bad breathing conditions poor or no ventilation in their cooking area as a customer can hardly breathe in there most days
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May 2021 by Michael Brown
Nice little small town convenience store that was fairly clean and pretty well stocked. The parking area is a little cramped
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December 2019 by Jacquelyn Haney-Oliveira
Local store and fair prices
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September 2019 by Bobby Orange
The staff is awesome. I had one issue in the past & it was resolved by management & since then its been amazing to go there. Night time staff needs some help with customer service though at times. But overall good people.
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September 2019 by Hyphdaddy Tha Blak Baboon
The staff is awesome. I had one issue in the past & it was resolved by management & since then its been amazing to go there. Night time staff needs some help with customer service though at times. But overall good people.
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October 2018 by Carolyn Woodard
Good customer service and excellent food.
