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September 2023 by Mykayla Kozlowski
Prices were decent, but wow the customer service has gone down hill. Just went in to place a balloon order and received unwanted and unnecessary attitude from the associate Mike. You would think a 2 minute encounter would be pleasant/easy.
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July 2023 by Jim Salhany
So helpful and loaded with great party stuff.
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April 2023 by Jackie dick
All your Party needs and more!
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November 2022 by Joel B
Pretty good selection of Halloween costumes and decorations. But overpriced on the decorations though in my opinion.
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November 2022 by Loretta Moore
Messy. And not really hardly any halloween I guess they take down that sign
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October 2022 by Tacy Linton
They got a lot of cool animatronics my son got young crouchy
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August 2022 by Dana G
Outstanding customer service!!! Sierra did a great job helping me with my balloon order, and got me the best deal! When I picked them up today I was in and out the man that greeted me helped me soon as I walked in!! I don't often leave reviews but you guys deserve this 5star!! Thank you again :)
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August 2022 by stacey H
Thank you so much for delivering the beautiful birthday balloons for my best friend while she was visiting Niagara Falls. They looked great!
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July 2022 by mandi castile
For the past 8yrs i always get my son's balloons for his birthday balloon release from the Niagara Falls, NY location. I went there yesterday to place the order and one of the employees, Jesse was absolutely phenomenal. He was so nice and helpful! By far the best experience i have had there! I left out and cried in my truck after because as hard of a time this is, he made the difference!
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July 2022 by Mike B
I had a last minute errand to get balloons inflated. As busy as they were, they got right on it. ??
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June 2022 by Megan Cruz
They have everything you need for special occasions, prices of ballons are high and I was disappointed when picking up an online order that the ballons where not the color I ordered & specifically specified online. They claimed to not have those color ballons in witch you'd think if that was so that they would call me to notify me and ask if I would like to change my order
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June 2022 by Mary Ragan
I was charged $1.00 PER plastic bag with holes in them for GIGANTIC balloon bouquets!! Those bags SHOULD have been free considering how much I paid for the bouquets!! AND that girl stuffed the ballons into the bottom of the bag instead of placing the bags over the tops of the balloons!!
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April 2022 by Doris Corley
We really enjoyed getting the one one assistance in helping us planning our party needs. The employees were friendly, knowledgeable and just outstanding. We will be returning.
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January 2022 by Kathy Collier
Very large selection of everything you need for party and holidays. Was surprised to see holiday decorations and some customes. Customer service very nice. Clean environment.
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December 2021 by Shawn White
I always go to party city for supplies, they had enough employees working and a lot in stock