I am an absolute sucker for anything Sandro but this was my first time buying in NYC - and it was an absolute pleasure. Shoutout to Myles who graciously helped me find a very specific item for an upcoming event. The store is gorgeous and the customer service is on point. Will be back (as soon as my bank account allows)...
July 2023
I went to exchange a piece I bought online cuz of size issue. I didn’t mention it but the sa noticed I bought the piece with online discount (which was not available anymore at the time I went to exchange) and manually re-applied the discount for me :)
February 2023
I visited the Prince Street store on a Thursday morning, shortly after opening. There were three associates working and all three were incredibly helpful and kind. I think the poor reviews on here must be reflective of an old staff or previous manager.