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July 2024 by Lorraine Curtis
I received an order in the mail went to take it out and in a blazer I felt something hard someone when they packed my order for delivery left the security tag again then I get a beep on my phone that my order is ready for pick up in the store, which should’ve been in the delivery I don’t know who decides these things or who makes these errors, but I cannot walk distances because I have a terrible back and the thought of even going in there and returning this and going to pick up, the other item was daunting I did it and I said to the girl why was this pick up in the store when it was ordered for delivery she just shrugged . I think it’s very very lax in the fulfillment center because people don’t just have it because they’re gonna be in the store and they want it people like me have an issue with parking the car walking to the store getting a cart walking all the way in the back to have a tag removed that they sent in an order by mail and you thought your order was gonna be complete until oh yeah you get it email or message that says your order is ready for pick up well I don’t order online so I can go pick up anything it’s the point of why I order online and I wish someone would’ve given a darn and cared about what I had to do
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July 2024 by Joe Pecorello
Great store, products, deals and associates.
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July 2024 by Karla C
Customer Service at check out was exceptional. Linda was helpful and very pleasant.
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July 2024 by Bernard Pallottie
I've always found that the entire staff of employees to be kind friendly and eager to help you find what you’re looking for. Down side for me is i don't carry my Kohl’s on me therefore i don't have access to self checkout, and its a bit like a dinosaur you can’t attach the card to Apple Pay so again you can’t use Apple Pay. But overall its a great place to Shop for me.
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July 2024 by Kyle Waters
i love this place .. name brand clothes for cheap
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June 2024 by hassan malik
Good customer service
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June 2024 by Abel A. Brito
Excellent price
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June 2024 by Char Harvilla
Cashier made inappropriate racist comment to another customer, lack of customer service should priority
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June 2024 by Mo W
Shopping for a suit? Khols has a very nice selection of mix & match suit pieces. Some are even machine washable, a major plus when buying for young people. My family & I were able to find the perfect pieces.
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June 2024 by robert hodkinson
still a great place to shop many stores have lost or ignored the personal touch
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June 2024 by Nicole Duong
Love to shop at this kohl's store in New Hartford New York the customer services experience is great and helpful and all the manager are very nice . Oh love their sales too:):) Andrew, Sara R ,Linda G and Sue the cashiers very helpful ,Fun :) and the manager Mike Foote, Gina ,Mike Franz, Lynette are very nice.
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May 2024 by Alice Carpenter
They have very small area of larger women’s cloths and never have the size you need in the Sonoma brand
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May 2024 by Jose M Rojas
Excellent
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May 2024 by Marisa Burkett
Absolutely no signage to find returns. Store is a maze, and is under staffed with long, stagnant lines.
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May 2024 by Matthew White
Sale items were available and everyone was helping
