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“I set the rental up online, they called me the day before to confirm everything. I got there with my group, and after we realized that we were going to need something bigger…the gave us a 2022 Ford Explorer Limited for no extra charge. Then the process to return the vehicle was super smooth as well. The branch manager Jake was absolutely amazing in giving us the best customer service. Definitely recommend using the Utica Enterprise located in New Hartford, NY.”
“They were so patient with us and so kind. Our vehicle was damaged by someone and they made it look brand new again. They also worked with our insurance company so we didn't have to. We would definitely use them again if we needed to. They were honest, on time, and very courteous . It's nice to be able to use a locally owned business who obviously strives for excellence.”
“They’re excellent, I’ve had both body and mechanical repairs done here and the Mercurio Automotive guys always put their customers first. Their customer service is five stars, Mark was able to get me in a lease no problem the same day, and their cosmetic repairs along with mechanical repairs were done excellently. They will give you all the detail you could possibly need. Without a doubt I would recommend coming here for collision repairs, mechanical repairs, inspections, etc. ??”
“Chris saved the day! I had dropped my personal car key in a rental I returned, but didn't know it at the time. Chris searched the car thoroughly for it and found it wedged in between the console and seat so that it was nearly invisible. It wouldn't have been found if he hadn't been so diligent and considerate. Without the key, I would have flown home and been stuck at the airport. Thanks so much Chris for caring and happily going the extra mile! He also was a great help the day before with my rental too!”
“The customer service representative that helped me, Twitch was amazing. Friendly, charismatic and helpful, he was incredible. If you ever in town in Utica, he is the man to see!”
8AM - 5PM
5174 Commercial Dr, Yorkville
Car Rental
“Nichole and staff make sure your experience is what it needs to be. A few years ago posted a bad review however they have definitely stepped up game and now customer service is AAA, will beat any other local rental agencies prices and quality of vehicles.”
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Car Rental
“They have affordable prices and got me into a vehicle quick when my car needed to be in the shop. Loved the vehicle I rented. The staff is super helpful and friendly! I will definitely be using them again in future.”