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July 2023 by Erica Kane
I purchased a fuel pump assembly for a 05 Chevy trailblazer which failed three days after install from sales rep Darren the heavyset African-American man with a big (TOOTH)at the Mount Vernon store when I call to order a new assembly and I told him the situation he had a nasty attitude and told me I get what I paid for insinuating the car parts are garbage unless you're buying the real expensive parts my car broke down in I had to spend $180 on a to bring the car back to Mt Vernon then an additional $200 to reinstall a new part because I purchased it myself to the mechanic shop Tony and Victor's after paying $350 for the first I live on the budget and had to borrow the money from my brother and to have nasty customer service when I'm the one financially in the hole is unacceptable I spoke to Kevin the manager who was very nice but unfortunately his staff isn't
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August 2022 by Chez Robinson
Worst customer service, don't waste your time
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August 2022 by Ben Black
Very Efficient And Nice Too
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March 2022 by Rush C.
Can I give no stars??? I have been back and forth with my mechanic 3x trying to get the correct brake pads for a 2019 BMW. Gave vin number and all! This is ridiculous! Whoever is in inventory or putting together orders need to be retrained. Wasting time and money!
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March 2022 by john stiloski
called 3 times for pasrts evey time PARTS AUTHORITY either never came or came with wrong parts .They pass you around from branch to branch.
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December 2021 by Brian Lalgee
Brought radiator in july2021 and Dec.2021 its starts to leak,try to get a replacement today and it's a no go cause I dont keep receipts anymore
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August 2021 by Gregory Thomas
They carry top of the line car parts,and not to expensive.The staff are very helpful.
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May 2021 by Kevin King
So far so good, prices are reasonable and the staff is courteous and respectful.
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May 2021 by javier rivera
Its a great place to get all parts needs american muscle is there specialty.they have a lot knowledge and can get hard to find parts great prices thank you guys .
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May 2021 by john jorge
the best in parts
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March 2021 by Luis berrios
The best place to get your parts. If they don't have what you're looking for then only the dealer will have it. 5☆☆☆☆☆
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January 2021 by Maritza Couto
Mt Vernon location has the best customer service compared to the Yonkers on Saw Mill. I travel to Mt Vernon to give my business.
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January 2021 by Lynette Quest
No problems always very helpful
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December 2020 by Shashanna Jenkins
All and all a great place but Kevin is the best at the Mt. Vernon location. Very knowledgeable
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October 2020 by Francisco Meza
Great service and the best prices on the town good people working there
