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November 2023 by Jason “Chinkster” Diggs
This place is worst. The teller have standoffs attitude and branch manager never around. Than Ryan guy there barely know what he doing while trying help others.. AOR..
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August 2023 by Evan McNeeley
Very nice looking bank.
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January 2023 by Lauren Kloss
Daria and Domingo are incredibly helpful, will be happy to continue using this branch.
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November 2022 by John Antretter
Very nice staff. Extremely helpful. I'd super happy to have opened a business account with M&T
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January 2020 by Julian Brezon
Very nice person clean bank
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January 2020 by Jung-Un Park
Terrible attitude and customer service.
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July 2019 by Liam Carick
Horrible service and bad attitude of the people working here at this branch worst customer service would never give my business to such people or businesses who can't provide customer service.
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June 2019 by Christopher Baumert
The most rude and unhelpful people at the counter. Every item was an issue and endless complaints from the counter people
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April 2019 by pawel kaminski
Very helpful employees, especially Ismael and Yenny
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March 2019 by C B
The most rude and unhelpful people at the counter. Every item was an issue and endless complaints from the counter people
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March 2019 by Amir Yart
Worst bank in the country. Extremely unprofessional employees.
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November 2018 by Andrew Brittingham
The teller David Chang Was extremely rude! Was treated like a criminal for a check not even $100. There's no one to welcome you, and there is absolutely no communication with the customers. I over heard the second teller reject a customer for almost everything he asked for. Definitely a NO bank. M&T really should hire employees who have customer service experience, what I saw at this location was shameful.
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October 2018 by Angelo Ippolito
This has been my bank for more than 7 years. There is always a feeling of welcome. The manager, Jerry, is always in view, knows who you are, and makes sure everything goes smoothly. Furthermore, M&T is involved in Long Island City community activity. Keep up the good work M&T.
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June 2018 by Mihai Pistol
Changing my rating to ZERO stars. It looks like M&T went from a nice small bank to the worst bank in the whole country. Withdrawing money from you own Checking account is more intense than returning a product to Best Buy after the 14-day window. Anyway, a portion of my conversation with the glass lady (Ms. Jimenez) went like this:
Me: Hi, I would like to withdraw some money. May I have a slip?
Ms. Jimenez: You need a check for that.
Me: A check???
Ms: Jimenez: Yes, personal check. Give me you ID and the debit card.
Me: Here's my driver's license, but I don't have a debit card.
Ms. Jimenez: Why?
Me: Not many people use one these days.
Ms. Jimenez (sarcastically): Everybody uses one. Why do you need the money?
Me: I need to pay rent.
Ms. Jimenez: Give me more information. When did you open the account? Where you opened it? What was the last amount you withdrew? What is exact present balance?
Me: Let me login into my account.
After a while I succeeded. No more questions. Just:
Ms. Jimenez: Make sure the signature matches the one on your driver's license.
Me: I'll try my best.
Ms. Jimenez: Verify the money.
Me: All good. Have a nice day!
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May 2018 by Forgem Nos
Where can I start. I hope corporate reads this too. Flame on!!!
