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September 2024 by Dan D
Very friendly. Great service!
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September 2024 by alejandro lantigua
Great service, super helpful and friendly
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September 2024 by Harold S Reisenfeld
Perfect
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September 2024 by I G
Great experience. Michael is fantastic. Highly recommended.
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September 2024 by William Waite
ALWAYS FRIENDLY.
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September 2024 by Sheiline Walsh
The staff at Hyundai of Lakewood are extremely helpful. They made sure all of our questions were answered. Shout out to Mike Butterfield for making the car shopping experience hassle free!
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September 2024 by Heather Kerr
Tracy is awesome to work with. Great experience and would recommend them
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September 2024 by Luka W
Fast and efficient service!
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September 2024 by Martha Hurd
Helpful and informative. Very professional.
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September 2024 by Mystique Gomez
Super smooth experience! This was my first time buying a car from a dealership, Drew walked me through each step and made sure I was confortable!! Multiple family members have gone through this dealership and there has been zero complaints so far. Thank you!
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September 2024 by Bill Lahnen
Appointment for scheduled maintenance and NYSDOT annual inspection. Service completed in amazingly short time. Very courteous and friendly. Very pleased.
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September 2024 by Michael Strong-Butterfield
As always, Shults Hyundai’s service was. Exceptional! Quincy was a great addition to Vic and Traci completing an All Star Service Team!!!
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September 2024 by jeremiah woltz
Blake in the parts department did a great job of going above and beyond to give me the confidence we were getting what we needed for the best price.
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September 2024 by James Kasperek
Courteous and professional service.
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September 2024 by Brandon Whittemore
I am placing this update at the beginning of this review. Within ten minutes of posting the below review, Rick called me and was very concerned about the review. We had a really good conversation, and he explained that all issues of concern are being addressed.
They are driving about 60 miles to pickup my car for an oil change. He assured me that the oil change issue was an oversight. As for Kimberly, they are discussing things with her. I am impressed that Rick is dealing with this subject in a timely manner.
Although my purchase experience was good. I think it was Rick (one of the owners who set the deal up), he was very nice and made the purchase seemless. They gave me a full tank of gas and detailed the car prior to me taking it home. The finance manager (Kimberly Shultz, one of the owners), I think, is her name. She was less than personable, not rude, but just in a hurry and treated me like a number, not a customer. Everyone else was very personable and nice. The showroom was clean. Two primary reasons for a two star. First, Kimberly could refine her people skills. Second, I was told the car had an oil change as it was a demo vehicle with 5,000 miles. Come to find out, there is no record of an oil change, and my mechanic found no tool marks on the drain plug. It is small oversight.
