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February 2024 by Jody Martin
They were v helpful in person. Phone system can be challenge
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February 2024 by Andres Martinez Jr
Renting process; picking up and dropping off vehicle was quick and easy
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December 2023 by Megan Collum
easiest & fastest truck rental EVER. thank you for making an otherwise stressful moving day hassle-free uhaul!!
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November 2023 by Rick Fritschler
I was able to reserve and rent a van while riding back from the Stratton VA hospital in Albany. Upon arrival at U-Haul checkout was done quickly and simply. I was also able to use their public restroom which was clean and well maintained. All the staff I interacted with were helpful and pleasant. The van I was assigned was almost new and beside being slightly tight in the cab due to the cargo divider was up to the job I needed to perform. There was a large inventory of vehicles on site as well as any conceivable moving/packing supply you might need. U-Haul of Kingston, NY most likely is able to provide any of your truck rental needs!
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November 2023 by giantgeoff
I rented a car trailer on the last weekend at the end of the month, which, I suspect is a busy time for them. They were quick, efficient, and accommodating. This was my 2nd rental from them.
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November 2023 by Maddy Bukkhegyi
Awful customer service. Extremely lazy and unhelpful. Never rent a truck here
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August 2023 by j m
I rent uhauls often. More so, in the past few years, I rent tow trailers, so this review is for that aspect of uhaul rental service. We've used this location various times and it's been a busy, bustling, typical experience. We just experienced very good customer service today-- my partner is unable to return the trailer on time and the uhaul person was able to extend us, despite it looking grim. SO, I'm writing this review to commend him (not sure of his name, but I recognize his voice from over the years). Thank you!
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August 2023 by Rosary Solimanto
WORST UHAUL LOCATION! save your time and money and go any place else. They totally screwed up our move. And we found out when we got there to pick up our reservation.
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August 2023 by Rita Galchus
Made life much easier for our hauling around town. Great service.
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July 2023 by Sponge Bob
I rented equipment from this U Haul in July 2023. First off, the U Haul center in Kingston's building is obviously a pretty old gas station from back in the day. But it seemed somewhat clean and organized. But way over crowded inside and out. This is probably the smallest U Haul center that I've dealt with, that wasn't just a small dealer in the country. So I can say that this U Haul does seem very cramped for space compared to other luxurious U Haul centers. But to their credit, they seemed to make do with "less" they have to work with. Poughkeepsie, Newburgh and Middletown all have huge buildings. Yet this place in the former capitol of New York, is the same old little gas station, for the last 30 years or more. Kudo's to the Kingston employees for making do and making it work.Anyway, I arrived at my pick up time. They got me hooked up and on my way without delay. I was even helped when it came to my ignorance of using my smart phone to upload my drivers license.When I returned the equipment later in the day, I found the same helpful staff.So all in all, I found my Kingston experience to be better than it should have. The staff all seemed helpful and did their job efficiently. The only issues I had, were U Haul's corporate policies that it places on the customer. Most of them make me want to go elsewhere.
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May 2023 by orion St.Martin
Gave away my tow dolly, replaced it with one that has broken straps - they did give me a discount because i was there for over an hour
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May 2023 by Clinton Coddington (Clint)
Don't have appliance dollies service is slow feels like your more of an interruption
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February 2023 by Frank Schaefer
No problems, good customer service. I will go there again to rent equipment.
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December 2022 by J D.
This location has people who don't know what they are doing. They completely botched a guaranteed rental and did not stage the van for an 11PM pickup. I am incredibly frustrated and angry.
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December 2022 by ProphetessSonja47 Johnson
Amazing experience! 1000 stars. We just had a situation where we needed expedited services... we received exactly that. Emergency solutions solved thanks Uhaul. In Kingston NY.
