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November 2023 by LaFamilia Cruz
My wife and I were looking for a new bed. We took a moment and stopped by Mattress Firm Kingston. Debbie [Sales Rep] showed us exactly what we needed and guided us to the right bed. With over 30 years in the business, she did the job without all the extra over-the-top sales pitch that you get from other places. She gave us the BEST DEAL out there that we could find. It was almost too good to be true so we put her to the test and visited 3 other competitors. Their prices were unbelievably over priced. One guy wanted us to finance the purchase of a bed for 5 years...are you kidding me?! It's a bed, not a car. Needless to say after that experience, we came back the next day to purchase 2 Twin XL Simmons Beautyrest PressureSmart 2.0 Firm Mattresses along with the adjustable head & foot bases and the 10 year warranty for both remotes from our NEW friend, Debbie! Seriously, if anybody in the Ulster County/Dutchess County area is looking to buy a new bed, you'd better come see Debbie. Why risk spending way more than you have to?
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November 2023 by Kate Pagan
Wonderful help. Tim helped us and was very heplful. Keep up the great work. I also brought my bed here like 10 years ago. I will definitely recommend you guys to family and friends.
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October 2023 by Tim Lezon
Easy of shopping, no pushy sales people. Bought mattress 1 night. Had in stock. Didn't have vehicle to bring home. Had to return next day to pick up. Ease of shopping and pick up.
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September 2023 by Eric Goldstone
Unexpectedly exceptional service. Competent, professional, and responsive sales associate spent extra time ensuring I wound up with the optimal new mattress and foundation combination at the best price. I recommend the Kingston, NY MattressFirm store (and especially Alexandra) without reservations.
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September 2023 by Gerry Harrington
I've bought from this store for years! It has high-quality products and better-than-competitive pricing! Debbie, the manager, really knows her stuff! I felt totally confident buying from her. She has my highest recommendation!
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September 2023 by Amy Gallagher
I was at the store in New Windsor. Tim, the salesman, was informative and patient. I was very pleased with the mattress and adjustable base that he helped guide me toward. There was no pressure to close the deal.
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September 2023 by C. K.
We bought a nice Stearns & Foster mattress from Tim yesterday. Our experience was very positive. Tim was really professional & made things really easy for us. It was enjoyable even though I usually don’t like shopping for anything.
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September 2023 by Jane Ann Groom
Grateful I could purchase a good inexpensive mattress quickly and conveniently rather than order through the mail and wonder when it would be delivered. Helpful personnel in store. Easy.
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August 2023 by Maria Delaney
Who knew buying a mattress could be so much fun! Sleep expert, Debra, is just that. She's been in the mattress business for over 30 years and she's a wealth of information. I purchased two beautiful beds along with frames and mattress covers. I left totally satisfied in the knowing that one of the beds was coming 24 hours later and the other soon to arrive. Thank you, Debra! Now let me touch on the 2 delivery men who delivered the queen size bed, today. They were so sweet and efficient! They were in and out after making sure that I understood how to operate the bed since it has an option to raise/lower the bed. They were very respectful of my new home rental by putting on those coverings on their shoes before bringing in the bedding. I wish I had their names but Debra can pass on my review to their boss. Please, everybody, tip the wonderful delivery men! They are so deserving of it! Sleep expert, Debra, and the 2 delivery men .. ROCK! Thank you for a great experience! ?
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August 2023 by Moregano
Amazing experience today. My sales lady, Debra, helped me find a great mattress and boxspring setup on my very tight budget, and she was incredibly helpful and kind! I was a bit anxious since this was my first time buying a mattress and not really sure about the process and she was awesome. I definitely recommend this place and hope that they’re paying Debra well because she is very sweet and helpful and has great customer service. -Megan Morgan
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August 2023 by Nora Fontana
A pleasure the mattress was delivered within 24 hours only disappointed I have is that the charges for taking the old mattress away could not be waved. I had an adjustable platform so I didn’t need the free one was hoping to have the $99.00 taking off the price. Nope no go
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July 2023 by Charlotte Adamis
We had such a wonderful experience with the Kingston location. Our sleep expert, Alexandra, was so kind and patient and helpful and wasn't at all pushy. My husband and I truly felt that she wanted to help us find the best mattress for us.
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June 2023 by Tim Oravec
First of all, I LOVE my new mattress. Best sleep I have had in a very long time.No pressure sleep expert, Alexandra, showed me my options, within my price range. BTW, the way she hauled the "test" mattresses around, she could be an asset if you're moving (wink).I highly recommend the Kingston site. Go and finally get a great night's sleep.
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June 2023 by Sam Tract
Alexandria is an amazing person! Thank you for your help and kindness!!! Best mattress purchase experience, highly recommended! Found exactly what I was looking for, fast delivery and quick purchase. Excellent selection process and atmosphere! Thank you
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June 2023 by Tom Francese III
I have purchased multiple mattress from Mattress firm over the past few years. Todays visit was just to get a couple of new mattress protectors. Tim hooked me up with two nice protectors. I was in and out and got what I needed. Thanks Tim
