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December 2023 by Marty S.
Nobody answers phones apparently for the info desk anymore. Lack of customer service throughout the walyworld company.
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March 2023 by Dan F.
we just went to Walmart super store, walked around and picked up some things. went to self check out and was astonished at the scanner and scanner area where you put your food after scanning, the floor is a cleaner place, looked at other scanners and they were the same what a disgusting place, after Covid, and all the other things going around, said something to the worker, she stated we don't clean we won't be shopping there ever again!!!
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February 2023 by Bonnie K.
My 72 year old mom went to the store to buy a pre paid phone n they never told her that the phone that she bought was a TMobile contract phone. They never gave her any paper work on it or anything. She didn't know anything till she spoke with me a couple days later n I told her that it was a contract. Please everyone watch out for your elderly parents that are trying to buy a phone on there own. I live 2 hours away from my parents. N when I contacted T Mobile they tried to make my mom buy it her 2 year contract at$48 a month. Till I told them they would hear from my attorney. Then n only then she was told that she could take the phone back to the store n the contract would be null n void. Please be ware of how they treat the elderly at this store!!!
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January 2023 by Sean Malone
I mean it is what it is. It’s a machine you put your cell phones in it and it gives you cash.
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November 2022 by Joann L.
I have to use delivery service and at times,pick up. I use SNAP, low income,retired,disabled and yes,I paid my fair share of taxes until injured at work,taking care of other people...Walmart pick up/delivery required a bank card or credit card for SNAP only purchasers. Or you don't shop. They were charging taxes,weights on products that were already packaged and should not have a weight fee and 3 different times I had to contact my bank for unauthorized charges by the. Third party Walmart company for PU/Delivery. This was for pick up only. They would also charge my bank card for tips on pick up. I am on a fixed income and I can't afford to tip Walmart employees. It did not bother tye third party company that I filed a complaint against them for theft and unauthorized charges which my bank gave back to me. Next I no longer shop at Walmart. Walmart has lost my business and many others in our area due to the third party stealing from us. It is harder on our families having to shop for us but we can't afford instacart, Uber or any of the other delivery services who want service fees, delivery fees and a big tip...l
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February 2022 by Elizabeth R.
The cashier was absolutely the most obnoxious and rude cashier I have ever had the bad luck to deal with. He should never be a cashier with his attitude.
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October 2021 by Jose O.
Even before covid this Walmart barley kept stock now it's even worse some of the employees have no idea what there doing either
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July 2021 by Shaun H.
Absolutely awful customer service!! They have the baby formula locked in a glass case to prevent theft. There's a button to push to get assistance with the formula but when you push it nobody comes. 4 times over the past month I have tried to buy formula when I get the rest of the groceries but It's impossible. I have asked other associates for help and they "don't have a key but will page someone ". Still nobody comes. I spent 20 minutes waiting before giving up. I'm done shopping at Walmart! If I can't get everything I need in one place I'm not wasting my time.
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May 2021 by Jayne P.
Called the electronics department and nobody picked up twice. I was then transferred to the costumer service department where I was greeted by a very rude worker who kept mumbling. After I was finally able to tell her what I was calling for, she transferred me back to the electronics department line! I've been on hold for a crazy amount of time!
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August 2020 by Daniel M.
We had a great experience at this Walmart, although the store was missing items as we noticed shelves were empty in some areas. We were looking for cleaning products like fantastic or lysol. We came across Fantastic cleaning spray but no lysol disinfectant spray. The fruit section needs a little love, most of the items were almost reaching their shelf life as some veggies like the asparagus were literally dry up. Overall we thought the store was very clean and we liked the fact that security was outside the store enforcing the mask policy. As usual we came across people shopping in the store that had their masks only covering their mouth and not the nose? Go figure people dont take covid seriously still even with 170,000 ppl dead. God help us all, thank you Walmart for doing the right thing!
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January 2020 by K. C.
This is a hit-or-miss Walmart, and my rating has nothing to do with the absence of a vision center or fast food restaurant. So I'm doing a "roll back", to use the company's lingo, to make it clear this location is barely mediocre for Walmart standards in the year 2020. We all know Walmart as a place where you can always find what's not at your go-to grocery store, pharmacy, or other discount store (or what's too expensive at one of these three places compared to what you can safely guesstimate the price will be at Walmart). Not here. One day, there were no 40oz bottles of generic honey. On more than one occassion one or two varieties of commonly sold generic dry beans weren't on the shelves (I can't remember if I was looking for chick or black, but I wasn't looking for an organic heirloom medley.). Yesterday they only had green lentils, there weren't any red lentils. There was the time I just knew there'd be more baby shampoo/conditioner options here compared to CVS but found fewer than five types of baby shampoo and no baby conditioner. I want to talk about the folding chair I couldn't find yesterday, but I didn't ask a staffer to verify their inventory (like I did when looking for a utility cart, of which there was only one), so I won't. Then there's the issue of a lack of training or lack of wanting to follow procedure. It hasn't happened a lot, but it's happened enough to be one of the factors that made a case for this yelp. So, based on my complaints above, inventory and stocking seem to be an issue. There was the time when my refund was put on my credit card instead of on my debit card because, even though I paid with a debit card, the staffer claimed there was a glitch preventing the refund to be applied to my debit card. And yesterday, I experienced another one for the #ReallyTho files: The cashier who helped us - who was as slow as molasses, btw (Real talk: the person who came behind us to be the thrid in line, waited, observed, then shook his head a little and left for another queue) - ABSOLUTELY NEEDED to unnecessarily touch all three of my bulk bread items to ring them up. Even though I'd put them in one clear bag, and even though ringing up these items doesn't require weighing them separately - which I know for sure because I'd learned to ring them up myself at self check-out in Vestal - this cashier needed to handle my food. She pulled out my mini ciabatta and put it in a separate bag; then pulled out each of the mini baguettes (one wheat one white) and just held them in her hand, one by one, while trying to ring them up because she could neither remember nor find the code for these three $1 items. That's when I noticed that she was wearing gloves. But wait. Had she always been wearing the gloves? Because I have never EVER - not even when I've put my bulk items in a brown bag - had a cashier need to touch my food, it never crossed my mind to be so critical of this one. I mean, I didn't find a booger on my bread when I got home, but still. This was not the context for tactile learning, gloves or no gloves, which didn't help any because she STILL rang up the bread wrong (and I made sure to tell her twice the $1 price I saw on the bin of each variety). Seriously, L'eggo my mini ciabatta and mini baguettes, girlfriend. So yeah, two stars for these guys. #SorryNotSorry
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April 2019 by Derek M.
Don't waste your time going here if you can make it to Vestal instead. Literally one entrance on a high volume store makes the front a constant cluster of cars and impatient impulsive humans. The parking lot constantly reeks of gasoline and marijuana. The employees are on break here more than I've seen at any other store, ever, so expect creepy stock workers to stare endlessly as you walk toward the building. Police are constantly called to this Walmart for rampant theft and other issues in the news. One cash register is open at night all night long and that is it. Self checkout is closed after 10pm. Overall rude, indifferent staff. There are some goods that work here but they are few and far between. Oh and the door greeter guy is nice. Would not recommend based off the amount of times police are called to this one alone. You've been warned.
