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September 2023 by Lemya K.
The lines are looong ( the back length of the store) for the pharmacy. The employees behind the pharmacy counter have limited accurate information and the pharmacist doesn't seem to care. Sadly this is a community of elderly people and working class individuals and it's time they do something about this issue. Thankfully I have options so I will be removing my family's medication from this location.
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June 2023 by Google user
Open 24 hrs they say, pulled up at 3 am and this is what I saw…ridiculous…lying to the public making them waste their time. Dudes sat inside playing games in his phone whilst the business lose money.
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December 2022 by E H.
It's best to pick up your prescription early like 6am, otherwise you will be in line for a very long time like the other reviews mentioned and don't even think that you can get info on your drugs. The employees will just send you to the consultation window where no one ever acknowledges you . Very poor customer service and very disorganized b/c the employees don't seem to know where to look for your meds. .
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December 2022 by Keyana P.
Poor ass customer service in the pharmacy department. My prescription was sent in around 3pm. You would think that they would have reached out to me because my medicine wasn't in stock, but they did not. They at first told me I could have my prescription sent to another pharmacy which turned out to be false! Then after going back and fourth they tell me that they have my medicine.. ALL OF A SUDDEN?? So now after 4 hours I come in to pick up my medicine, they start by saying that they don't have it. After I stayed that ONE OF THEIR SERVICE AGENTS told me on the phone that they had it, they looked again and told me they have an alternative, give them 20 minutes.. So I give them 30 minutes for them to then tell me they they aren't able to change it, I have to contact my doctor. WHY ON GODS GREEN EARTH COULD THIS NOT HAVE BEEN COMMUNICATED HOURS AGO???! Having people waste their time, is ridiculous. I would not even leave with a free balloon from this place moving forward. DISAPPOINTMENT is an understatement..
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October 2022 by Hopeton S.
It's ashame you can't leave zero star reviews because this Walgreens pharmacy has thee worst costumer service on the face of the earth. Literal dog shit would be a better employee. Corporate should fire and replace whoever's in charge.
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September 2022 by Vandetta Roscoe
This the worst place ever. Do not send your medication to this location. They slow as hell and very unprofessional.
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January 2022 by Plantbased double the taste
I have had many days where I was unsure where to send medication when most of the pharmacist where closed but this location is great especially since they are open 24/7. They are quick with great service and are helpful. They also sell Krispy Cream donuts in the store and they are usually fresh.
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November 2021 by Kimberly B.
I'd give it zero stars if I could. This pharmacy is terrible. They almost never answer the phone. It rings for a long time and someone will pickup the phone and put you right back on hold without saying anything Or hang up. I've even called for my patients using the physicians office line and STILL could not get through. They rarely have my medication ready when I get there. The line is always to the back of the store. The parking lot is usually packed.
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August 2021 by Niki N.
Please do not waste your time in making an appointment for the COVID vaccine. A few weeks ago, I made appointment through the Walgreens app for the COVID vaccine. The process was fairly easy. The app was set for both vaccine appointments with the dates and times. My first "appointment" went smooth - although the was no regards given to time of appointment. The "appointment" for the second shot did not go as smooth as the first. The "line" to check-in with someone at the COVID vaccine counter was loosely formed by previous customers. I joined to line awaiting my turn to check-in. A male person walks in asks the person behind me in line: "Is this where you go if you're getting the second shot?" The female person behind was unsure. The male goes to the counter and repeats his question. Apparently, the intake person tells the male person to wait "over there" (seated area) to be seen next. Now, with this is mind, there are several people waiting in line to be seen - some for the first dose, some for the second dose, some with appointments, and make walk-ins. Ergo, this person skipped all persons waiting to attended to by the permission of the intake person behind the counter. This did not sit right me as I am next to be serviced. As I get to the counter, the intake person tells me that I am not next and that the male person is ahead of me. I explained that I was actually standing in line with said "appointment" previous to the male person. The intake person and I exchanged heated words for less than a minute. There is an additional person behind the counter. He appeared to be the one to administer said. He decides to chime in and states: "But there are walk-ins." I told him to use that same energy to organize the "line" and not to interject, if he was not going to help. The intake person conceded. I was next to have the second shot - or so I thought. I waited an additional fifteen minutes. The tech comes out and - once again - calls for the male person who came in AFTER me. At this point, I made my way in search of a store manager. I explained the situation to the store manager. We walked back to the pharmacy area. Manager speaks with tech. Manager apologies. I accept. Tech apologies several times. I completed the vaccination. Why does it have to go to this level of absurdity? Several factors come to mind: (1) Although, the store located in an area of white-collar workers with median income ~$82,000 - it's predominately people of color, (2) alpha male energy thinking they can speak to someone any kind of way without regard, and (3) lack of effective communication skills. The pharmacy techs need a bit more direction on how to organize the area for COVID vaccinations and working with the public.
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June 2021 by Theresa W.
If you are thinking about getting your vaccination at this location, I suggest that you find a better place to go. The staff is very unprofessional and rude. I was very nervous when I went to get my first shot and the horrible experience did not calm my nerves. I am definitely going somewhere else to get my second dose.
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May 2021 by Mohanie S.
You can call the pharmacy 4 hours ahead, you come in to pick up your medication It will not be ready. when you get here, you will wait another 30 mins in the line and 1 hour for them you fill everything. Even though they told you 4 hours ago it will be ready in 90 minutes. They need to provide better service, because they collecting your insurance money and co-payment.
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March 2021 by norman jones
Very convenient 24 hour location.
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February 2021 by dewa j.
Absolutely horrible they sent my medication to to another state and it was picked up by someone and they charged me. When I called to find out where my medication was the girl who answered asked me what do you want? Extremely rude. How do you send someone's medication to another god damn state and then tell the person they need to call that state to figure it out. The staff is horrible and rude. I had to cancel my card because they let someone steal my medication. DO NOT SEND YOUR MEDICATION TO THIS PLACE !!. I've had the same medication for years this should not have happened it's always a problem with them. Wish I could give zero stars because what the actual hell !!
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October 2020 by Norman J.
This Walgreens is definitely a go to spot for me .its 24 hours which is a plus for me ,because I have a new born son ,just in case he runs out of baby formula, I can just head up to this particular Walgreens even if it is after midnight .The staff always seems courteous and friendly. And they always seem to have the things iam looking for.plus dont forget get about your Walgreens rewards point for discounts.
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April 2019 by Lisa S.
The customer service at this Walgreens is sub par. To be put on hold six times and then on the seventh pick up still nobody wanted to help. I think I'm gonna try CVS next time. Not to mention the prescription was supposed to be filled for Saturday today's Monday.
