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“All the bad reviews are ridiculous. Have you all never been to a post office before? Of course it's going to be busy on certain days at certain times. If you really want to walk in with no queue, take a walk a few blocks to the branch on 30th Ave, which is always empty. Or use the machines. Or pre-pay for your item, print your label at home, and drop it off using said machine.
The staff here deserves beyond five stars for keeping cool and friendly despite all the haters who seem to want to have a bad experience just so they can write a one-star review.”
“James is very funny and professional. He handles various types of requests fast and professionally. I went to a lot of USPS stores before and this is by far one of the best experience I’ve had.”
“William is an amazing representation for the post office our community appreciates and adores him. He treats everyone with respect and is extremely understanding.”
“I passed by here on the city tour bus, and it is a very nice and magnificent building. This place comes to mind because it appears once in a video about New York.”
“Excellent people, Very efficient, caring for all varieties of customers, fast service, patient workers that explain how to choose the best service for shipping. Naomi, you are a Gem!”
“Someone turned my daughters wallet into the staff here and I am so appreciative of the staff that worked so hard to find her and make sure it was returned to her safely !!”
“Seriously, one of the best post offices in the city. staff has no ego and it’s super helpful and kind. I have come here many times and each time the experience is wonderful.”
8:30AM - 4:30PM
57 14th St, Hoboken
Post Offices
“Great neighborhood Post Office. The lady who helped me ship my package internationally was super sweet and assisted me even after I messed it up multiple times. I appreciate that kind of Customer Service.”
“No post office in NYC is perfect, but Cooper Station, our local PO has been very proactive in solving any issues with shipping, etc over the years. The ladies at windows, carriers, and Omar the manager have been very helpful. Thanks!”
“Excellent service I went to make appointment for my daughter new passport than I realized this place doesn't have the passport service. But the staff was able to help me make an appointment in another office that offers the service. Amazing courtesy from the staff whom I am very thankful for her help and I really appreciate her so much.”
10AM - 5:30PM
1 Whitehall St FRNT 2, New York
Post Offices
“Idk why this post office has bad reviews. Comparatively speaking, it’s probably one of the best ones I have ever been to. Clerks are friendly. They are quick… helpful.. Nothing to complain about… And I’m not afflicted with anyone at this location for the record…”
2 - 4PM 9AM - 1PM
6406 Bergenline Ave Ste A, West New York
Post Offices
“The lady who works in this office seems to me to be from Puerto Rico, not only does she do the work of 3 people, she also shows herself to be at her best giving good service, one day I had to buy a money order to pay for the electricity and She was so kind to me, she helped me fill it out, she works super fast, I urge the users of this office to be considerate of her ? at lunch time and really take her into account in their performance”
“Came across Chris on his route and he scanned my pkg for he saved me from going into the post office thanks Chris for being professional courteous customer friendly and an asset to USPS ??❤️ ?”
“Everyone I’ve interacted with the past few years has been very helpful and just nice to work with at this post office - feel for the workers building needs a reno!”
“PassportPeople often write reviews when it’s a bad experience,Get an early appointment, show up with your forms (photo you can take on the other side of street they open at 10) or have it ready and you will be taken care of. The person who did my documents was super nice lady.Try to go in early . Congrats on anyone getting a US passport:)”
“Always has a very good selection of stamps compared to other post offices and you can't necessarily count on that in New York City. The clerks are also very helpful with whatever you need to do.”
“This is a great location. Employees are efficient, helpful, and courteous. (And in the case of the employee who wears berets, fashionable.) The lines never get too long, and it's always easy to pick up any packages I receive here. It's the ideal post office.”
“Went for my passport and the lovely lady at the counter assisted me in every possible best way. Made everything a breeze, answered my questions to the best of her knowledge, and provided the best service possible. They are genuinely awesome people and went above and beyond. I truly thank you with all my heart!!!”
“The gentleman that has been there for years is carrying this post office on his back!! He’s the nicest person I have ever encountered that works at a post office. Usually these people are rude and disgusting for no reason. I forgot his name but he is a light skinned black man. I ship packages at least 10 times a week and I specifically stand and wait for him. He should train these incoming employees so they can see how to treat people. Give him a raise immediately!”
“This USPS gets a lot of flack but they are all hard workers. L. Rotali is incredibly sweet, and was crazy helpful while I struggled to send an international package. He was patient and even lent me his pen, which is rare for post office people! If you're patient, they will be patient too.”
“This branch has the best workers. My only compliant is that it gets a little too chaotic and disorganized, especially on a Saturday. It is a small space so between the passports and regular mail activities no one knows where to go. This branch would highly benefit from a kiosk.”
“This was my first time to go to the post office to send express delivery. After queuing for about 5 minutes, it was my turn. I was a little nervous because I only knew a few simple words in English, but the staff who received me was very patient and carefully told me to pay attention. First thing, I noticed the sign on his chest said BOB, thank you, I will definitely go there again if necessary.”
“I love the staff like family and 5 stars aren't enough. I wish people would realize how difficult the year has been for the workers and appreciate their dedication to our community. From October through December they deal with an incredible number of packages. In January they are extremely busy shipping Holiday returns but... in 2020, the pandemic hit and online orders skyrocketed causing them to work at a holiday pace ALL YEAR LONG! Some patrons complain when they show up and the doors are closed but that's only when they are short staffed and the only workers use the time for the lunch break they are entitled to. There's always a sign letting you know what time the doors will open again. If you show up, share a smile and a word of encouragement. They're wonderful people with friendly personalities.”
“I have been using Rockin Wellness Collagen Vegan Revitalizer for over one year now. My hair has been thicker and more lustrous since I started using it every day. I use 1 scoop in my coffee.”
“Most of the employees here are excellent. Most of the time few customers are in this post office and they behave properly. The location is nice and tidy.
These things CAN NOT BE SAID OF 11385, that post office is worse than a zoo.”
9AM - 7PM
845 3rd Ave, New York
Post Offices
“Today, I visited the FedEx store where I was assisted by Pablo, who diligently explained the various shipping options available for my package. His outstanding service, coupled with his friendliness and helpfulness throughout the entire process, have left me with a strong recommendation for this particular FedEx location. I would confidently suggest anyone seeking similar services to consider this establishment, primarily due to Pablo's top-notch service.”
“Thank you to MICHELLE for being informative, calm, professional, and patient. The passport process is not easy to navigate but she handled it gracefully. I came in as a walk in on Saturday (get there EARLY! They only take 5 walk in appointments- first come first serve). I was nervous and thought the wait time would be hours but she was fast and efficient. Super happy it was her that helped with my application.”
“This is my go-to post office in Brooklyn. I live near this one and the church ave one and whenever I go to this one, the employees work at a normalpace and are cordial, not overly polite or rude, never a long line when, and it’s just easy to get things done here, quick and efficiently. If you live in the area, this is definitely a good one. Small but effective.”
“I like the fact they open early ( 8am).The Asian clerk is quick, professional and friendly.Only problem is they have only one clerk working.At least when I go there.”
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“Best. Fast. All business. Always give me cheapest best box or envelope for my package without having to ask. Asian man who works there knows exactly what hes doing.”