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May 2024 by McKinsey Leckenby
Our experience with Michael and Mansour Jewelers was exceptional from start to finish. My partner and I visited Mansour Jewelers in Ithaca a year ago to casually explore engagement rings, and we were so impressed that when it came time to purchase the ring, I contacted them immediately. I wanted to create a custom ring and surprise her, and Michael and his team were incredibly flexible as ideas and designs evolved. Despite being far away, they made the process seamless with numerous phone calls and photos to help me choose the perfect diamond and design for my fiancée. I couldn’t recommend Mansour Jewelers more, and I look forward to working with them again in the future :)
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January 2024 by Jewelia Pence
My watch is small, but they were able to replace my worn out leather watch band with a good quality new one- & the price was affordable!
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December 2023 by Tom Callaghan
Did a FANTASTIC job repairing the clasps on two luxury watches that have tremendous sentimental value. Very reasonably priced and finished in less than 2 weeks.
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December 2023 by RedRyderHD
They are highly knowledgeable and very easy to work with! Highly recommend!
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November 2023 by Lara
The jeweler helped me find the best solution for a spinning top heavy ring. He was very friendly and knowledgeable. I would recommend
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October 2023 by jeremy eule
I never thought that we’d have a favorite jewelry store, but turns out we do! We have been to Mansour for so many things in the last year and every time we are so pleased with the results! First we brought our new engagement ring to them where they fortified the diamond when it got loose. Next we purchased one of our wedding bands, which still looks gorgeous. Finally we bought the groom a watch as a wedding present. Every step of the way, they were honest and helpful and efficient and we fully trusted all of their recommendations. They genuinely want what is best for their customers and will do what they can to get you the most bang for your buck. Michael is so kind and so helpful and we would highly recommend Mansour to anyone who needs a jeweler in Ithaca
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October 2023 by Kirstan Brodie
Had a wonderful experience designing my custom engagement ring with the Mansour team! Emily was so helpful in walking my partner and I through choosing the stone and making choices for the design - we came into the process knowing basically nothing and she was so patient and informative without being pushy at all. Matt was really communicative throughout the whole process of creating the ring and accommodated all of my requests. I had a really specific design in mind that combined elements I liked from a few different ring designs, and I am so blown away with how it turned out!! They brought my dream ring to life and I plan on working with them for all future jewelry needs (including our wedding bands).
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August 2023 by Tyler Nevill
Bought my engagement ring here and it was the best experience. Michael was able to find the perfect ring that matched both my budget and my fiancée’s preferences. 100% recommend Mansour Jewelers for any future jewelry purchases!
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June 2023 by Mi Ke (Bel607)
This place is awesome didn't even hesitate to help me out
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June 2023 by Jeff Maurin
While I bought a modest piece, I was treated just like I purchased the most expensive offering in the extensive cases. Polished, boxed, and wrapped - all very much appreciated.
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April 2023 by Matthieu Collé
I don't think you could expect better service and professionalism anywhere else. The place reminds me of the local jewelers in Europe where everything is done on site. I brought an old family watch for basic fixes, it looks 20 years younger now and was done in a day for a very reasonable price. That is what I call artisan.
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April 2023 by Tony Dans
Mansour's did a beautiful job on my fiancée's ring. Michael made this an amazing experience the whole way through.
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October 2022 by Daniela Bizzell
Mansour is truly the only place I will go to either purchase jewelry or get my jewelry cleaned/repaired (and I’m not even local anymore)! While my family has been going here for years, my most recent experience only validated how wonderful of a business it is. In preparation for my wedding, I went in to the store to pick up something I purchased for my now husband. In the process, I mentioned how it’d be nice to get my ring cleaned before the big day. Not only was Michael willing to clean it on the spot but when his team noticed a broken prong they assured me they could clean it, polish it, and most importantly repair the ring all before my rehearsal dinner (the next day). Everyone is efficient, incredibly accommodating, and beyond friendly and caring. Could not recommend more!
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October 2022 by AAR
The team at Mansour has helped me special order a necklace and adjust a watch band. Both times they have been efficient and informative. I really appreciate the reliable help and service.
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October 2022 by Jake Lynch
Unmatched customer service! They made a process I knew nothing about easy, fun, and very clear. Couldn’t recommend them enough!
