Banks in Ithaca, NY

25 locations found near Ithaca
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“Had a very positive experience. The manager did everything she could to make it so the wait time was minimal and she was training someone at the sameTime. Thank you!”

4.3 Superb10 Reviews

“We'd been shopping for a mortgage loan for weeks and were actively engaged with four different lenders. The best offer came from a lead bank out of Tompkins County, but they could not (or would not) lock in a rate claiming they first needed an inspection and lawyer's approval before even locking down the rate. We'd financed multiple loans in the past never experiencing this and realtors were telling us this was very unusual. The lender then went on vacation leaving us hanging and despite two left messages with the supervisor we could not get a call back - from anyone. We tried Community Bank as a hail-Mary last minute attempt. Despite the agent planning to leave that afternoon for vacation she was able to lock us in at the same exact rate and fees WITHIN TWO HOURS. No muss - no fuss. They opened up our checking accounts and accommodated us in a number of other ways. THAT'S how you welcome people back to the area and provide excellent customer service. Very grateful for everyone that helped us.”

3.8 Good13 Reviews

“The Tompkins Trust company has been my primary bank since I moved to Ithaca in 1966. Have briefly tried other banks but TCTC has the best locations and number of ATM's. They handled our mortgage , checking and home equity loans with courtesy and full disclosure.”

3.7 Good15 Reviews

“Very nice building, love the architecture. Employees are friendly and kind. Love to bank with Chemung. This is the one building here on Buffalo Street that does notary if anyone needs one.”

3.8 Good12 Reviews

“We've been customers of Tompkins Trust since 1994. Consistently good service and nice to know our money is being used for the local community, rather than being a part of some larger national chain.”

3.6 Good17 Reviews

“I had a pretty good experience here. Went to open an account, and the person I talked to was efficient and polite. Had an issue enrolling in digital banking because I was in the system already (had an account with Tompkins years ago), called the main help desk, and immediately got transferred to someone who could fix it. Overall pretty good.”

3.3 Good40 Reviews

“Fine bank... no problems here. easy to get appointment to talk with someone and can make all the normal transactions from the window or by waiting in line. this has been my bank for 17 years”

3.6 Good10 Reviews

“I had a very long day today with multiple requests to get various documents notarized. Both Craig at the this brand and Sandra at the Elmira Road branch were incredibly professional, patient, and friendly. I am truly grateful.”

3.5 Good12 Reviews

“In the very recent past, my perception of the level of service had change because of one particular employee, and for Good reason…I’ve historically had Fantastic service,K Ritter and B Wilbur, and the very customer oriented staff inside the CU..Moving on, in the past month I was in the market for a car, because of a non responsive person I shall not mention , I lost the car of my dreams. So once I found a runner up I made another attempt, having no faith at all. I reach a Young lady name Jacqueline. After exposing to her my recent past experience she asked d for me to give her an opportunity to make up for the last situation, that had me filling not so great about Alternative’s loan department. I expressed to her that I would pass on the chance , and I’d would more than likely have to go ahead and get a higher interest rate from the car dealership to ensure, hat I didn’t miss out on this car.She pleaded and pleaded, for me to allow her a chance make things right and so I did. This was a wonderful experience.Jacqueline contacted me by phone anytime I had a question responded to all of my emails and got everything done as she promised..Although It was only one department and one person that soured my feeling about Alternatives FCU , ,I must admit Mrs Jackie has me raving about AFCU AGAIN . I’d yell it from the mountain top…This place is stellar in a lot of aspects.Here’s just a fewMission , Culture , People, and Community.I’m very happy to be a member of this very fine Financial institution..Thanks again Mrs Jackie in Loans, your caring the torch Well”

3.2 Average66 Reviews

“I go here 45 minutes away One-Way from my home in Whitney Point, NY to use the ATM and Bank of America which is nearby. Clean and well maintained location in the busy college town of Cornell University. Quick and easy street parking with a well lit ATM vestibule!”

3.3 Good23 Reviews

“I just went on/line to find the phone number for our branch but saw the previous review and had to agree, Mike Britt is excellent and our local Ithaca branches are wonderful (speaking from the perspective as a small business owner and personal account holder)! Heading over now to help my daughter open an account before she heads off to college in the fall.”

3 Average20 Reviews

“Very pleasant, helpful people work in the Tioga Street Branch. The Manager, Jason, goes out of his way to be helpful and get done what you want done! Years ago a HSBC corporate officer told us, "A bank is only as good as your Branch Manager." Jason exemplifies that statement.”

2.8 Average18 Reviews

“Friendly staff, good services. Their online system is not great, but acceptable. This is the first place to try for mortgages or any other banking services. Their only flaw has been lack of presence downtown, but they are opening a branch there in 2018.”

2.6 Average20 Reviews

“Compared to every other bank I've used, interacting with Community Bank has been a pleasure. If you don't use cash often or if you can make it to the branch during the day (no zero-fee ATMs in town) .then I can't recommend them highly enough. Since they updated their online banking system it's been nothing but smooth sailing.”

2.5 Average17 Reviews

“I have been here to open my bank account and it was such a pleasant experience. To make long story short, I would like to admire the hospitality of Josh Hunt. Also, everything was done nicely and efficiently.”

2.5 Average27 Reviews

“We've been banking at CFCU for over 20 years. We've had our house mortgage with them as well as a number of accounts, including a business account. We've been very happy with their service overall and their willingness to work with us on specific questions and needs.”

2.1 Poor25 Reviews

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