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March 2024 by Cagri Sayin
Tom helped me out over the phone a bunch and I am super grateful for it. A+ service.
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October 2023 by Mike Donovan
Very disappointed they now choose to work on bikes of their choice just needed an inspection denied for no reason such a small thing to lose a customer over or future referrals I guess they don’t need the business!!??
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September 2023 by Walter V.
It really doesn't get better for a service repair shop.... Gerard is excellent, he takes his time explaining everything to you and recommends whatever you may need based on your preference and riding style ( and he is more on the conservative end, won't make you spend money you don't have to, even if you want to!). I really enjoyed working with rolling thunder. They installed a full stage 2 and did it quickly and did an excellent job! Gerard even called me later in the day to see how the bike was running. They really do care about their work and their customers, glad to have them close to home.
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May 2023 by Carol Mark R.
OMG!! - I found this shop on google and saw the 5 star rating, so I brought my bike for repairs to them to try them out... WOW !! there is a reason they have the best 5 star reviews....they are justified and they absolutely deserve them !!What a great shop. They took my bike in fairly quickly during the busy riding season, and got the transmission issue repaired within a few days. They also have the OEM Harley computer diagnostic service equipment needed to program another remote for me and to change my security code. The mechanics are top notch technical wizards. I was treated like a VIP and best of all the prices on repairs are much better than what I was quoted from the Harley dealer, and the service technician is the owner of the shop. I am so glad I found this shop. What an amazing place !!I AM NOW A CUSTOMER FOR LIFE !! Thanks to everyone there.HIGHLY RECOMMENDED !! ....and an additional great side note is the fact that the Hempstead LIRR station is just a few blocks from the shop so its easy to drop off a bike and take the LIRR back. ( I no longer need to beg wifey anymore to give me a ride back after dropping off my bike for repairs or upgrades)
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March 2023 by Fidel V.
I called Steve and explained some crazy idea I had for a Stop, Turn, and Running light setup on a bike I modified, he spent a 1/2 hour on the phone with me, did all sorts of research, called me Back! with the info I needed, sold me what needed and it all worked out Perfectly!! What a great dude!!! Thank You Rolling Thunder!!!
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March 2023 by Stuart Ellison
I have been a customer for going on five years and recently hada part replaced which has prompted this review.Not being mechanically inclined, but riding for 50 years I needed a gas filter.Part was ordered and when I asked if it could be installed for me, Gerard not only made time, but when it came to charging for labor, he said, “there is no charge.”Perfection is defined as “an exemplification of supreme excellence” and that is what you will findat Rolling Thunder Cycles.From Gerard, Tom, Steve and the highly regarded technicians.Both Pete and Rich are thorough and their expertise is second to noone.Whether a beginner, or old school rider, if your motorcycle needs any attention you will be making a mistake not bring it to Rolling Thunder.
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September 2022 by Craig Piano
Gerard and the service staff are great! Quality work at honest prices. Steve and Tommy up front are awesome as well when it comes to finding what you need! Very knowledgeable staff all around! They have all the hard to find parts, nobody beats their stock! If they don't have it they can get it! There's a reason they have been in business this long! Highly recommend them!
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July 2022 by Bo Mrakovcic
These guys are extremely well knowledge when it comes to any type of Harley.
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June 2022 by Mike P.
I've been going there since 1981 would never go any other place the work is phenomenal the staff I just generally good guys and will help you professionally in whatever they can they truly are the best Tom Steve with parts and Gerard and the mechanics in the back you won't be disappointed with their professionalism
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June 2022 by Kenneth Nankervis
Great place. Staff is knowledgeable. Steve is awsome
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May 2022 by Philip Lorusso
I like these guys... no nonsence...good service. If I need stuff... this is the place I go!
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May 2022 by Godfrey Lowe
Dude had my parts in stock....That was EPIC for me. Great customer service. I will be buying more parts from them definitely.
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May 2022 by Ralph Caggiano
Always professional advice and service
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May 2022 by Dax
Highly recommend, Gerard is a stand up guy - straightforward & honest - tells you what you need & doesn't try to upsell you on expensive parts you don't. Brought my bike in last winter for pretty much a complete rebuild - motor, wheels, tins, suspension, wiring, etc. Top notch wrench & they do not cut corners on electrical work/wiring like most Indy's. Plus they usually have almost any parts (including OEM) you might need in stock. I brought my bike here all the way from NJ & would definitely do it again. They went above & beyond & are always transparent & available to answer questions or keep you updated on progress. Great experience.
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December 2021 by Jon M.
Honest knowledgeable friendly staff willing to help get your bike running and riding properly
