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June 2024 by Sam Frankel
Sized my watch to fit perfect in 10 minutes. Amazing service from Louay Daoud. Highly recommend.
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May 2024 by Michael Oliverio
Excellent price, polite service, great battery change experience!
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December 2023 by Vin Vil
Lou is the man. Very friendly. Extremely knowledgeable and he’s in it because of his love for watches. I have gone to him for so many things about my watches. I totally 100% trust him. You need people like him on your side.And he doesn’t even know I reviewed him. Never asked me once. Class act.
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August 2023 by Ryan Thompson
Fantastic service! Breitling watch I purchased was amazing and delivered promptly. Online photos were great yet watch in person was more stunning than I anticipated! Highly recommend Loucri for future purchases!
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July 2023 by ray shebairo
Great experience. Friendly, accomodating and very professional people. Good selection of jewelry and watches. Don't miss this jewelry store!
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June 2023 by Mark Weeks
I contacted Loucri regarding a watch that was unfortunately unavailable at the time of my inquiry. The staff was helpful to ask a few questions regarding what I was looking for and then for the next few months would occasionally send me updates when they found something similar to my initial request. In the end they found me a great watch, reasonable price, and very much so appreciate their continued service and updates even after I said no to a few they had to offer. That kind of service is rare these days. If I have one critique, it's that during our correspondence (which was primarily e-mail) replies rarely came in the form of anything more than a few single words, rarely a sentence. However, in the end that doesn't matter the least. They got exactly what I wanted, and certainly would purchase again with confidence.
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May 2023 by Samantha Ng
I was looking for good watch repair stores, and I found them. They have great services and people are nice. They are professional and take good care of your watches.
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December 2022 by M Gerlach
What a great company, they did everything to make me happy with the right watch and dial. Although i was in the Netherlands they arrange everything fir me! Thanks again
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November 2022 by Angie Yao
We found this store from google and surprised to find fine pieces for the holiday season. Highly recommend this place for great quality and fair prices. Staff was courteous and they changed it while I waited."
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August 2022 by Samantha C.
I needed to get a simple watch sized. They were so nice, helpful and knew exactly what there were doing here. I would definitely recommend this place.
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May 2022 by Bada Bing
They have horrible customer service.I finally called after multiple attempts on trying to answer some of my questions.They just go around the question or answer 10% of the questions.I finally called to see what was what.They finally said they sold the watch for just under asking price.I would have paid the listing price.I said that on email and chronos.The worker lied right on the phone to me and said oh they didn’t know it was you.It said a different name that chronos.They knew cause I gave them my email and phone number.They have one sentence answers and they seemed to lack the customer service honor code.I was not gonna listen to them anymore so when they said they sold the watch without even checking back with me.I gave them a taste of there own medicine and clicked on the company after I asked if the watch was sold.He said yes and I clicked.The company called back and they are lucky this is not gonna be on my Instagram where I have 16k subscribers. I do not recommend or trust this bad faith company.
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April 2022 by Abbe Coltun
We were staying locally several weeks ago. I walked in with a watch that needed some links added back into the bracelet. The gentleman working at the bench put aside what he was doing and took care of my watch. They were very accommodating and I would highly recommend this business.
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March 2022 by Joseph McDonald
Best trusted Jeweler if you looking for high end jewelry! I bought my watch and the service is amazing plus they will work with you in financing as well! They sure deserve five stars! My favorite Jeweler!!!
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February 2022 by Zasey Zace
Did everything to make the sale happen to make you happy, but when it wuz time to go change my batteries at Jacob & co.. comes to find out the inside of the watch wuz plastic parts it costed me to buy a new case & internal parts from Jacob & co costing me 1500$ extra dollars due to fake internal parts.. buyer be aware I’ll upload the bill soon i get it back from Jacob & co
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July 2021 by Mia C.
Kristen helped me and she was amazing! I'll definitely be coming back!! They have a great selection and are so helpful. Kristen was so accommodating. I got a Datejust and cannot wait to wear it!
