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September 2023 by James Riley
Promise me you will never visit this dump. The clerks will not greet you, or even say a single word. They act like they are literally minutes from blowing their brains out. It's a sad sad place, probably top 5 worst places in my life. Oh, but there is a cooler of snacks like charcuterie meats and cheeses that bring it from zero stars to one.
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August 2023 by Russell Auwae
Nice grocery store. Never heard of this chain. Very friendly staff.
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December 2022 by Artist Kimm Moon
Zoom zoom mf
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October 2022 by Michael Anthony
Bought beer and other beverages with easy in and out.
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September 2022 by Kimm Moon
Zoom zoom mf
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July 2022 by Nicki C.
Had a great experience here today. The store was extremely clean and well stocked. I found everything I needed, too. I was helped (a lot!) at check out as we were new to the area by DEE. With a smile on her face as I had to ask numerous questions.
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April 2022 by Kimm Ledbetter
Zoom zoom mf
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January 2022 by Rose P.
I HATE THIS STORE everything is overpriced and the fluorescent lighting hurts my eyes. I'm not tryna lose my vision at my ripe age of 18. The vibes in here are NOT IT. The manager is so rude omfg. I'm not about to name drop but you know who you are. Starts with an H.... Should I keep going? She's so rude to her cashiers and the customers and always picks favorites. Anyway why is this place so expensive like seriously I drop like $50 every time I wanna buy a couple of snacks. I hate that it's the only grocery store on the island. It's like they're leaving us with no choice but to go to Tops because it's closer. I hate it and I feel trapped. Some of the young cashiers are nice because they're not miserable like the adults that work there. There is already too much hate in this world for that one manager Steve to frown at everyone and be creepy and rude. Don't even get me started on that cart boy named Bill. He is a pedophile. He preys on underage girls and makes everyone uncomfortable. Please fire him, Tops. I have to speed-walk past him in the parking lot just to avoid making eye contact. I'm not even afraid to name drop anymore. He makes me feel very unsafe. He needs to stop flirting with the young cashiers, most of which are 15-17 years old. He is literally 34 years old. It's pedophilic and no one likes it. Oh yeah I worked here for 6 months in high school and he's the reason I quit. I couldn't take the harassment anymore and I had to leave.
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January 2022 by Tom A.
This has nothing to do with pricing . I only go in few a few items at a time. It's about the employees.They are not friendly or appear very happy at their jobs.I don't blame them but blame management for not recognizing this and correcting it.Wegmans by comparison in the Falls is totally different as the employees are friendly and kind.The Tops store is very clean,has a great bakery and is very convenient just need friendly.
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April 2021 by Ron W.
Not a fan but I shop here for items I need at the last minute or forgot at their local competitor. I find some of their sales deceptive and inconvenient for persons who do not need two of a particular item. For example today strawberries are on sale but one get one for $5.79. They do not sell them at 1/2 the price if you buy one. Yes a deal if you want two. The same sized strawberries at their competition is $3.99. My elderly mother and I'm sure others do not need two containers. So they either buy the two they don't need, buy one and over pay or pass on something they want. For convenience I'm forced to shop at a Tops for my mother as I do this during a monthly doctor visit that I take her too. Shopping regularly at their competitor I'm amazed at the price difference on many products. Beyond the prices they just don't come close in customer service or the shopping experience their competitor provides. If their prices were more in line with the competition, being they are the only supermarket in my town, I would give them more of my business.
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November 2020 by Mike H.
This Tops is really nothing special when you compare it to the vast selection at other stores. The store is clean and it does carry a fair amount of groceries. The carry out, the pizza often looks like it has sat under the heat lamp all day. The staff often seems like they aren't having fun. I guess this is what happens when you are the only player in the game on Grand Island.
