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“Great bunch of guys here. I love supporting local and these guys always know the answer or can help me find it. I can't say enough. Great prices and always great to work with!”
“I love the service and the many options they offer for almost everything. I have always had a great experience.I've purchased my Napoleon 500 grill and my Traeger 885 Ironwood. Both products are great.What has made the bulk of the difference is the service. Everyone is happy to help and not in a weird overbearing way like value down the streetI would like to give a shout out to Jen the manager for always going above and beyond.Thanks guys!! Glad you're in town!”
“I bought a grill that was on sale. It was a great deal on a really nice grill. The workers measure the opening to my suv and needed to take a side tray off to make it fit. The screws were quite pesky and it was taking some work to loosen things up. I apologized for the extra work they had to do, but everyone responded with " it's not a problem at all" Super Job to all of the staff! Thank you so much. I will be seeing you guys soon.”
“My complaint is about their rewards. I signed up for the rewards and everything I go in to buy something my rewards doesn't work they say you can fill out a new one. I already signed up have an account but it won't work. I've spent a fair amount of money this year and I'm not getting any credit.”
“Valu Home Center offers excellent customer service. The staff was incredibly helpful in locating the specific parts I needed, making my shopping experience smooth and efficient. Highly recommended!”
“Wonderful store! Great manager and staff, every time I walk in I feel welcomed and in a helpful environment. Staff was very helpful when I couldn’t find something, and even went out of the way to recommend me other things as well. Great community store and perfect for anyone who’s looking for a great hardware community.”
“VALU - “The Boutique for Mans”
A place where I had opportunity to buy good tools and receive gentilese from servers.
Everytime I am in East Aurora is a time to see this good store.
I live in Brazil.
Hugs to people of VALU and customers.”
7AM - 4:30PM
2540 Walden Ave Suite 100, Cheektowaga
Hardware Stores
“Ryan was a great help getting me my supplies and answering questions. You must be an hvac business, you can't walk in off the street and make purchases. This is a store for professionals, in the business.”
“Love the store. Great customer service. Amazing selection of products. Pleasure to still have the ability to go to a real, independent hardware store and get personal attention from knowledgeable and experienced staff.”
“Went in this Tuesday night to get more paint for our living room. Was greeted by numerous staff members, that were all very friendly and helpful. They even offered to load my paint into my car on a rainy night (and did). I will definitely return to this location. Great experience! Thanks for going above and beyond!”
“Got all of those for like $10.
Decent tools for a fair price.
Although alot of their tools really lack in quality.
Which I guess reflects the price.
Warrantys are pretty nice.”
“If you’re looking for other parts that you cannot find anywhere else, this is the place to go. They have a variety of what you need. Just ask the salesman at the register he will point you in the right direction. Very nice place very polite people he will help you out.”
“I always go to Hector's for anything I need. Most recently I bought an Ariens snowblower. Everyone there is extremely knowledgeable and happy to help. Hands down, best of this industry, in this area. There is a huge value added of buying here versus the big box stores...”
“I recently had an incredible experience at Arthur's True Value Hardware in Orchard Park. On my visit, I purchased two chainsaws: a mid-level gas-powered one and a professional model electric version. The same day, I went through three tanks of gas cutting up 26 trees on my property. The performance of these chainsaws was nothing short of impressive, marking a significant improvement over what I was using previously.The staff at Arthur's True Value Hardware were outstanding. Not only were they super helpful, but they were also incredibly educated on the products they sell. They guided me through the options, ensuring I made a quality purchase that best suited my needs. On top of that, they assisted me in getting an extended warranty for both units, which adds an extra layer of confidence to my investment.Choosing chainsaws could have been a daunting task, but the expertise and customer service at Arthur's True Value made it a smooth and satisfying experience. Whether you're a professional or just looking to maintain your property, I highly recommend visiting Arthur's for your hardware needs. Their knowledgeable staff and the quality of their products are what set them apart.”
“Every single time my husband and I have gone into this Ace, we have been greeted with courtesy, humor, and a willingness to assist us with whatever we need. We live in Clarence Hallow. This is our favorite place for home improvement.”
“The item that I purchased was not the correct one. I took it back and my money was cheerfully refunded. I was also given a list of other on-line purchase sites to see if they carried what I was looking for. Very pleasant experience.”
“Great service with a professional, knowledgeable, friendly staff! Mark, the owner, did a phenomenal job!! I wouldn't go anywhere else! He worked on my snowblower and lawnmower! They both run top notch now! Thank you Mark!!”
“I very rarely give 5 stars to almost any store. But this place deserves it and the customer service was beyond excellent. I was never in that store before more than likely I'll be there again. Kudos to Sal”
“Service is great employees are fast and friendly. if you order online you can show up same-day and stand at the counter they will get everything you asked for right then and there , Only because the Mrs. ordered it just before we got to the store otherwise it's already waiting for you lol”
8AM - 4:30PM
3650 Broadway, Buffalo
Hardware Stores
6:30AM - 5PM
3857 Walden Ave, Lancaster
Hardware Stores
“Brought some pretty beat up spike guns to the ranch a couple months ago. They had them fixed quickly and have not had any issues since. Best service in western NY!”
“A few days ago I ordered some stone and well it looks like there was a glitch in the system that made it take a few days to process! However when I called it was really easy and I was taken care of that day without any worry at all and everyone was super nice helpful and kind!!!!!”
6AM - 10PM
1881 Ridge Rd, West Seneca
Hardware Stores
“Good selection of tools to rent. Brought up that the snake I was provided was slipping because the belt was so loose. They worked with me to figure it out. Will definitely be back”
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“Amazing experience. Will def. Be returning. As a female going to the hardware store can be degrading, even though I know what I'm talking about. Not here. The staff was knowledgeable and made me feel welcome.”