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July 2021 by Ken O.
The team here is super responsive and go the extra mile. They really want to make the customer happy !!!
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July 2020 by A F.
No one ever answers the phone. You need to modify your rental, pick up, drop off, speak with someone. Won't happen. They absolutely do not care about their own business. The worst.
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July 2019 by H K.
Have always had fantastic service here Greg is a really great guy and the cars are clean and ready to go!.
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December 2018 by Greg White
Hertz is Hertz. It ain't Uber
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September 2018 by Barry Cunningham
The guy who works here stole my headphones. He is a Scum bag!
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August 2018 by Kaz Hill
I've used Hertz a few times now, each time i've been they've given me even nicer cars than I expected, one was brand new and the other time the guy upgraded me free of charge. Super friendly staff and so easy to pick up /drop off. They don't answer their phone that much, but they're great in person!!
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November 2017 by babak rezvani
I frequently pick up my Hertz rental from this location for local or one-way to NYC and they have never let me down.
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August 2017 by christina redmon
They don't answer the phone. I saw the same comment from someone two months ago, so it appears that they don't care to do business by phone. Sorry, we will rent from another company.
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June 2017 by Adie SF
They hardly ever answer the phone! Even when they are supposed to be open.
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June 2017 by Michael Kramer
Convenient location
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June 2017 by Manish Kothary
They never answer their phone.
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October 2016 by nycteach h.
Worst rental car experience!! They rented us a car with an invalid EZ Pass and expired tags. We found this all out at the toll booth where we were stuck, approached by two officers, yelled at and harassed by them, honked at by all cars behind us, and ultimately forced to pay cash on the spot after an excessively long and abusive lecture from the NYPD officer at the booth. We've tried following up about this at both the East Hampton airport and through Hertz general phone numbers and to date have gotten nothing but a run around. Will be reporting to Bureau of Better Business next.
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September 2016 by R Mac
Always have a good experience with this location. Representatives are very helpful and the car I reserve is almost always available. Plus the location is very convenient.
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May 2016 by Regina Brunig
Easiest, smoothest car rental I've ever had. Agent extremely helpful.
