Love this place. We go there quite often. Had an issue with a hamster and they helped me figure out a solution. They definitely care about their animals more than other pet stores. I highly recommend this PetSmart.
February 2024
Great customer service with knowledgeable and friendly staff! Choosing PetSmart in East Aurora is definitely worth the trip if you need to drive to get to a pet store, worth going there either way!
November 2023
Great place!! The staff there is so wonderful and helpful!! Will continue to go there for my pet needs!