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June 2024 by Dunia Romero
Good attention ?
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December 2023 by Joana Anneliese Suarez
On Saturday December 3rd I went into this location to merge two family plans together the lady working the desk was very unprofessional. At first she told me she couldn't merge the two lines than she proceeded with calling the help line which she passed me the phone so I can explain what I needed to get done as I speaking on the phone she forcibly snatched the phone right out of my hand. Worst experience ever whoever runs this store needs to do better. I reached out to corporate about this incident will never return to this location.
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August 2023 by KARINE GRIGORYAN
Great people!!! Appreciate your help
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August 2023 by Martha M.t
Amazing service ?. They helped me a lot . Very kind !
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August 2023 by Angel Rojas
Good service, attentive and good prices thanks for your help!!!!
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August 2023 by Angel Rodríguez
excellent service!!
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August 2023 by Maria R
Friendly personal nice ppl great service
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April 2023 by Marsha E.
Ill make a long story short because this business does not deserve a long review. I went in today to get my new phone activated and the manager who was a heavy set Spanish guy dealt with me in the most horrible manner. He was loud, rude and just nonchalant about my questions. Their systems were down no problem, in life it's not what you say it's how you say it. Also let's be clear the store was empty prior to the systems going down a friend advised me to go right away as she just left and NO ONE was there . His customer service skills were below par, and I would never advise anyone to do business at this corporate metro PCS office. Follow my advice and go to the corporate office on 116th and Lexington that's where I went today and got the most superb help, and the people on Lexington avenue are just genuinely kind. That's it and that's all of my ranting lol
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January 2023 by Brian E.
Service on December 19 to replace a drain pump. $360. Service on January 31 to replace the replacement drain pump because "sometimes these things just break. Nothing we can do about it" $250. And it was only dropped to $250 because I complained. There's no way the pump should have died after 6 weeks. Even if I did laundry 24/7 - it's unacceptable. Only 30 days warranty on parts or labor. A quick amazon scan of the box showed it was a $24 part with a manufacturers warranty if 180 days. So, why only 30 days. Beyond unacceptable. Stay away.
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July 2022 by James Deoliveira
I brought my elderly mother into this MetroPCS location for a new phone replacement, and upgrade. Store employee Tatiana was extremely polite, helpful, professional, gracious, and kind. Wonderful shopping experience.
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August 2020 by Max .P (olscorona)
They are not open today.
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June 2020 by Hatakeアンバー
They don’t pick up the phone
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June 2020 by Ramon sanabria
They were ok !
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September 2019 by jose Priego
They are not open today.
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August 2017 by Dorothy Perez
Los empleados a veces no saben cí³mo tratar a los clientes . Si quieres pagar se te hacen Cí³mo puedes comprar un dispositivo con una tarjeta pero no puedes pagar o si no te quieren cobrar de más esta tienda no sé si es la íºnica pero varias veces tuve estos inconvenientes. Hace como 2 meses tuve un problema con mi tarjeta de débito luego de pagar en esta oficina mi cuenta fue clonada y tuve que cancelar mi tarjeta considere que no era necesario reportar la situacií³n pero por si a alguien le sirve mi experiencia He decidido compartirlo
