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February 2024 by Diana Branco
Terrible service. The lady who helped me doesn't know how to work in customer service.
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November 2023 by Nicholas Santoro
Update November 3 2023: We continue to receive mail intended for our neighbors which suggests I don't receive all of my mail. Our letter carrier is a disaster!Awful delivery service. While the station staff are very friendly, the delivery service is in shambles. I constantly receive the wrong mail and often don’t receive expected mail. The latest problem is the mail carriers failure to properly adhere to a hold mail request. Even though I have a confirmation of hold mail service, I was informed by a neighbor that my mailbox was overflowing with mail today. Apparently the request went unfulfilled. No wonder the USPS is near collapse.
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August 2023 by K K
Who gives the post office a bad Google review lmao? Chappaqua Karens.Chappaqua's bonkers, glad I'm in Yonkers
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May 2022 by Liz C
There is something seriously wrong with this post office. They keep returning my mail to senders as undeliverable. Important mail- checks and documents. I've been at that address for over 10 years now, never moved, yet last year a lot of my mail got "lost" at this post office. Same for outgoing mail- my neighbor dropped off (again) important piece of mail, and it never made it to the addressee. I tried contacting this branch- no response, not helpful.
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May 2021 by Ian Busineau
horrible service because they are usually unavailable and a long wait most times but other than that, its ok.
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April 2021 by Rahul Yadav
Worst staff. Particularly the passport officerI booked appointment for passport and when I reached there the passport officer was unavailable.I booked another appointment for following week and this time also passport officer was not here.Same thing happened the third time. The staff never gets tired of saying "sorry", they think saying "sorry" will make the problem go away.They didn't have the courtesy to call and inform me that the officer is not available. Overall not a good experience with this location.Finally booked appointment at Mount Kisco and they did a good job.
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March 2021 by Laura Halle
Sometimes the lines get a little long, but they’re very friendly and helpful
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December 2020 by Lori M.
Horrible. Mail delivery is abysmal at best
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August 2020 by Jennifer Fahey
Excellent friendly service!
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April 2020 by Nicholas Santor
Awful delivery service. While the station staff are very friendly, the delivery service is in shambles. I constantly receive the wrong mail and often don’t receive expected mail. The latest problem is the mail carriers failure to properly adhere to a hold mail request. Even though I have a confirmation of hold mail service, I was informed by a neighbor that my mailbox was overflowing with mail today. Apparently the request went unfulfilled. No wonder the USPS is near collapse.
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August 2019 by Theresa Lucchi
I am receiving packages for people who live in Millwood! The only thing our address has in common is the number 6 !! Guess they can’t read well! Going to file a complaint to the Postmaster General and hope for the best. Can’t even order anything online anymore! What a disgrace!
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April 2019 by Mike K
The new Whole Foods has Amazon lockers. Don't use that method for delivery. The USPS has no idea what an Amazon Locker is. Had to cancel two orders because of their ignorance. Hope some folks are spared the headaches of calling the USPS and holding for 90 minutes thanks to my review. I shouldn't be surprised though I guess.
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April 2019 by 20000mary1
post master was very disrespectful to me hung phone up on me wouldn't answer for i hour i gave up they sent my mail to wrong address after 2 month going back to then very important mail was sent back 3 month it was there fault not mind he mess up on my pass ports as well the staff are very nice it him he a very bad person , he doesn't want serve black people am calling 12 news see if they can help me
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July 2018 by Kim S.
I absolutely love this post office. Is the line long at times? Yes. Can the service seem slow (only one register open with lobby full of 10 patrons) at times? Of course. Let me tell you the staff makes these mishaps seem like nothing to complain about. Julie( who has retired now for about 2 yrs.), Theresan, Dan and even the new gentleman are all so kind and sociable. When I walked in there about a month after having my baby Thersean said "wait a minute I haven't seen you in a while". What a great feeling. Love love love the staff.
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May 2018 by Magdalena L
Very rude staff . The worst post office I have ever encountered .