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March 2024 by Janet Willson
Ralph himself set me over to get a diagnostic on my car, he told me to tell them he personally sent me and somewhere out of all that his crazy rude old wife told him I wanted my AC fixed for free HAHA.. no lady I was giving your husband over $1000 in work from a car accident that the other party’s insurance was paying for on my car and he was doing the diagnostic as a FAVOR and the WARRANTY I have on my car was fixing the AC issue. Get over yourself. You just lost your husband a $1000 job because of your own assumption. She was very rude to people on the phone as I was standing there as well. She’s awful with people and acts like a crazy money hungry old lady. Go here if you want your day ruined by this crazy family, they’re all like this. They’ll try to squeeze every last penny out of their customers. Squeeze this ??
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August 2023 by David Polhamus
Great job
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February 2023 by John Laub
They do a great job every time. I had new tires put on my truck, I didn't buy the greatest tires. They made sure the balance and placement of the tires were correct which took a bit of work. I would recommend them to anyone who is looking for that shop that takes care of you and gets it right. Very happy.Service: Auto maintenance
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July 2022 by Jim Ramsdell
Always know the job will be done right that's why I go here.
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September 2021 by JEFFREY AQUINO
Good work, fair price.
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June 2021 by Steve Valeri
Car broke down coming back to Buffalo with the family from the Adirondacks. Luckily, limped into Ralph's Sunday about 6pm. Got a taxi to the Days Inn and called Ralph's Monday at 8am and told them I was at Days Inn. John fixed my car by about 10am, despite most likely having other cars already lined up. Called John the next day from home and he answered my questions. Great job guys!!! I had already dropped my car off before reading all the positive reviews. They were true!
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June 2021 by Wendy Dutcher
Friendly service/staff.... I walked in with a tire/rim problem and they were able to help right away!
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June 2021 by MESO HANO
We had our Heater Core serviced here. Works great.
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May 2021 by Will H.
I had my vehicle exhaust worked on there and it fell off in a week. I brought it back and mechanic charged me an additional $100. Now I have paid out $370. For a repair that is still not fixed. I'm disabled and can't pay out again. I believe Ralphs is a bad place to get. Your car fixd.
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January 2021 by Carla DeShaw
very honest and qualified mechanics, great customer service
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September 2020 by allegra Barber
I had my vehicle towed to the garage for a quote on repairs. They quoted $1100 for a water pump repair. Next garage I called quoted me $600. I paid for my tow and they tried to hold my vehicle hostage until I paid for another hour of their “labor”. I sat down in their waiting area and very peacefully tried to reason with their mechanic, at which point he yelled at me for several minutes unprovoked. Had to threaten legal action to get my van and the icing on the cake was the mechanic had removed pieces from my engine in a grimy ploy to force me to use their garage.
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September 2020 by Merzedes
I lost my mechanic that I had trusted and I was looking for another shop. I am naturally suspicious, but friends of mine pointed me here. I have not been disappointed. I am comfortable again. I find this shop honest and affordable.
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August 2020 by John Acker
Super service, great mechanics.
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July 2020 by Leah T.
I was quoted $400 for a windshield motor, one wiper still worked so I decided to look myself. The other wiper arm was not attached. I fixed it easily and the mechanic had broken the housing of several other interior parts I asked about. He also told me my back wiper was "frozen" in the glass...I had it fixed there months ago, doesn't make any sense.
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July 2020 by Chevy5Speed
Quick service
