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“I had to straighten some things out with my accounts quickly and efficiently so I called their customer service line and got Doris. She was so professional and helpful. She knew exactly what to do and how to do it. She took care of all my banking needs. I can't thank you enough Doris!”
“I just had the best interaction I have ever had at the bank. Unfortunately, I did not ask the name of the teller, but he was extremely attentive. I highly recommend this Chase branch.”
“Have never had a bad experience at any branch. Have been with the bank for over 15 years. From the call centers to each individual branch always a pleasure. Seems like no matter where you go they have a convenient location with so many welcoming employees. Extra special recognition to the ladies in the Manchester ny location. Can’t recommend enough.”
“Love this bank and the people. Feels like family. A very unique place to bank and thankful for all that they do for this community. Completely satisfied with my experiences with LNB and will continue to work with them in the future.”
“Sorry...I am going to say it...Best Bank in the World...the people there really care about their customers. My son had passed away 4 years ago and had no life insurance...my daughter-in-law didn't have enough money to pay for a funeral and asked me for help but I did not have enough money either. I did not know who to turn to...I was 72 years old at the time but still working (part time). I was desperate...who would help me? A few years earlier I did purchase a van for working and financed it thru Canandaigua National Bank...my credit was not the best...but they gave me the loan...by then I had some equity in the van and thought maybe I could refinance it if I explained what I needed the money for. And God Bless them...they said yes! I got $5000 on the van...that is the very best service a person can get...the staff at the bank...tellers...managers...loan officers...customer service people have always been very helpful...patient ...polite...never rude. I would recommend them highly...I will never leave my bank CNB God Bless you and thank you...I will never forget your kindness.”
“after speaking with a call girl at the call center i felt strongly that something shady was going on and their is something shady going on with these call centers and the ethnic people who always are involved”
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“I have been a customer of ESL for approximately a decade, and they have been a very reliable and customer friendly credit union. They have been honest in their rates and quick to answer questions.”