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August 2024 by Amanda Smith
Help with my passport renewal. They made it a simple, and understandable process!
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June 2024 by Evie L
Had an appointment to get our passports, but when we showed up, they told us to reschedule and bring our original birth certificates next time despite the website saying we only needed photocopies (which we had brought with us). It makes sense, yes, but the website didn't say we needed the originals, so we didn't bring them. Also, we didn't realize it was a one way entrance/exit so we turned the wrong way to leave, and a mail truck drove past and we could see the mail man obnoxiously point at the sign and shout "one way" at us, which did not help the stress level we were feeling.
We had never been to this location before, and we will not be coming back to this location for our passports.
We just want to be able to go on our honeymoon. (Which is not until next year, we did not try to do this as a last minute thing.)
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May 2024 by Geoff R
Excellent customer service.
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February 2024 by Frank C
Using the kiosk when there's a line, easy in easy out.
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January 2024 by G
Atika had the WORST attitude, after insisting that my envelope was too small, she told me I’d have to pay for a bubble wrapped envelope which was $1. it’s actually $1.99, so she clearly cannot read or isn’t knowledgeable about the products she sells and after her horrible service and waiting for her to attend to me, she cleared the screen before I could request that the receipt be sent to my email. She insisted that there was nothing else she could do because the transaction was completed. HORRIBLE service, she clearly needs to be retrained. 0/10 would never recommend this place
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December 2023 by JOE D.
So Anna working the window, real time texting on her phone laying under the scale as she waits on every customer. Good job. Out Tax dollars going to a great use. I did ask if she was multitasking but got no response
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October 2023 by MJ Pszczolkowski
Postal associate was very pleasant and helpful
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September 2023 by T Thomas
Very nice! Customer service 10/10. He listened and made sure I understand everything clearly.
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September 2023 by Lynda Benzel
Very nice personality
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March 2023 by Timothy Boatman
Didnt havr to wait long staff was very effifent
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January 2023 by Tabitha T
Very nice! Customer service 10/10. He listened and made sure I understand everything clearly.
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January 2023 by Sarah Omicioli
Friendly service and spacious store! I always have a great experience here.
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September 2022 by Madison Morrow
Extremely unhelpful and unreliable when it come to mail, which is unfortunate since that is their main purpose.
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September 2022 by Ell J
Matt is the best! He is friendly, sociable and always smiling.
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September 2022 by Tessa Reichmuth
Very good customer service, quick and easy.
