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October 2024 by Luis Vasallo
Today is sat.oct 13th. Im here to pay my bill and the store is closed it 11:20 am an the store hrs. Say 10 am opend i been sitting out here for an hrs a girl when in closed the door about 1/2 hrs ago she saw me when she was inside her car when in and ignore me.bad customer serv.
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June 2023 by Shay Woods
Omg!!! Thanks to Q for helping me with my phone and returning my pictures to my cellphone!! I have all my baby pictures now and I'm so elated!! Very professional and is very trustworthy!!!! Go to Metro!!
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June 2023 by Janet Robinson
Oh my goodness awesome service so patient with me and so helpful
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May 2023 by Gregary Dickinson
Tried going in to upgrade current phone the Galaxy Z Fold. Website and Sign on the door says closing at 7 but doors were already locked at 6:30 ???There was just a woman walking around with the lights off who shook her head at me and proceeded to occupy herself with one of the display phones.I understand the anxiousness of wanting to leave work after a long day/week and the weather is getting nice but to BLATANTLY refuse and disregard a customer who has maintained service for years.
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August 2022 by 722nv89011
Omg the young man that waited on me was customer service extradinare
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January 2022 by Temika Jordan
A lot of these stores are hit and miss and can't be trusted but every time that I have walked into this location the guy in their Moe always shows me respect. As an older woman I have trouble with these phones but I never had a problem with him he's very trustworthy. So I upgraded my phone there yesterday afternoon and I am thankful there still are good people in this world who are honest and give receipts and explains it all and is very helpful amazing customer service thanks Moe
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January 2022 by Natalie Hutchinson
Had an issue with my old phone, plus my bill was late but I am so thankful that I walked into that store today. The young man Moe was very helpful, informative, and explained everything to me so nicely and respectfully and I was able to get my number back on and get a phone for only about $150. Great location and professional I will definitely continue to come back here.
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January 2022 by Shawn Swaggard
Had an old phone with issues and was worried I would lose it all. But I am so thankful and happy that I walked in there tonight. Moe helped me upgrade and got all my contacts and photos transferred as well as my Gmail and Facebook I'm back in action ?
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December 2021 by Chris Wright
Went in to get the $25 plan, because I need to save money for food and prescriptions. But, Metro by T-Mobile couldn't connect to my T-Mobile Samsung. Despite that, my number was successfully ported from Verizon to Metro anyway. That forced me to choose between losing my number, or buying a new phone. So I bought the phone. But, then the promo was already used up on the old phone. So I had to get the $40 plan. Came in to save and ended up spending. Just to keep from losing my number in this botched operation.
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July 2021 by Sherrell Cramer
#MOE IS VERY HELPFUL WITH EVERYTHING. #MOE WORK ETHIC IS Exquisite.#MOE LISTENS TO YOUR ISSUE AND REMAINS CALM WHILE HELPING YOU FIGURE OUT THE SITUATION. #MOE ALSO GIVE You OPTIONS WHILE HELPING YOU PICK THE BEST PRODUCT FOR YOUR BUDGET. #MOE TAKES PRIDE IN HIS WORK. #MOE IS THE BEST METRO PCS WORKER I KNOW. WHEN YOU GO THERE ASK FOR #MOE HE WILL HELP YOU AND GET WHATEVER YOU NEED DONE. TEAM #MOE ?
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July 2021 by Victoria Guillory
Went in there angry with my Boost Mobile phone. And left So happy that I switched over to Metro. And it was great customer service ? he made it all worth it and helped me get a better phone than I thought I was going to be able to get. I'll definitely continue to come to this location.
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July 2021 by Kayla Walker
Greet customer service, fun, and funny salesman Moe he was fantastic helped me with my problem and helped me add 3 iPhones to my account he was very helpful and patient and nice throughout I'm pleased with the experience.
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July 2021 by Betty Lewis
The young man in there was very helpful patient, professional and very nice the young man i think his name is Moe. Helped me upgrad and transfer my info from my old device I'm very happy with my experience will definitely continue to come back and recommend people to see him.
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June 2021 by griselda Blonco
I went to the store because i had a problem with yhe two phones on my account and the guy in their Moe helped me out big time swiped the phones and then upgraded me on nice new Samsung A02 phone. He was real helpful, nice and funny. He helped me for real for real and I'm definitely going to continue to come back to this location and only to Moe.
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May 2021 by Teddy Merkin
Love this store just cause the guy in there named Moe or something he is very knowledgeable and helpful. I knew my phone was messed up but I couldn't figure it out. But he helped me out, and took his time and got it done right fixed it and didn't charge me but I hooked him up and just upgraded my phone I didn't want to deal with the problems anymore and spent some bread in that store just because of the good customer service