-
June 2024 by Ineshka Alvarez
Came in to change one of my tires because I had got a flat and Genesis took care of us. She was very helpful and provided us with excellent customer service giving us new information that we did not know prior from today.
-
April 2024 by Dustin
Great customer service?
-
November 2023 by Suki D.
Bought new tires last year and they weren't new. Complaining constantly about having to get air in tires until I lost my composure with manager. Tires are not dry rotten and they are refusing to make it right by me. Spent over $400 on 4 copper evolution tires that looked like they have sat in storage for years. Claim made, phone calls ignored and nothing. Informed them of lawsuit if tires are not replaced. Totally frustrated and highly upset with the way they're taking advantage. Tires have a 6 yr guarantee and it's only been one year. Jim, I am requesting new tires now! Thank you
-
August 2023 by Dew_En_ Em_77
Employees are very nice.Would recommend them to anyone looking for service.Thanks.
-
August 2023 by Patrick O'Leary
They probably did an okay oil change but they didnt use an easy-remove sticker to indicate my next change. I had to scrape their cheap sticker off with a razor. Cheap sticker likely means cheap people doing cheap service. Price I paid was not cheap. I will not visit again.
-
July 2023 by ochos_locos
Definitely not over achievrs , but if you simply need a new set of wheels, sure. Whu not.
-
July 2023 by Puffman
Definitely not over achievrs , but if you simply need a new set of wheels, sure. Whu not.
-
June 2023 by Sara Cruz
This service was the light at the end of the tunnel! I’ve had an awful experience with another car company all week and needed a re-inspection after fixing the car issues. I stopped by and although they were booked for the day, they were able to squeeze me in for a 15-minute appointment. They were super kind and explained what they did for the re-inspection. I really appreciate their kindness and will for sure return for future car services.
-
June 2023 by Tom Arcara
I went in for a NYS Inspection and they told me that my brake line was leaking. I looked at my garage floor and saw no stains or spots indicating as much. I always check my brake fluid and it was always full. I told them not to fix it ($1100) and they told me I had to now, since it was leaking more. I just don't trust them. Every time I go for something simple (tire rotation, NYS Inspection) they tell me something else is wrong. Please be aware when you go there. I do not recommend them at all.
-
June 2023 by Romina DiBernardo
William (Bill Goldstein) asst service manager at the Goodyear in Kenmore NY helped us get back on the road quickly to make our cousins wedding after our tire blew hitting a pothole. He was patient with us, answering our questions & ordered the tires we required in same day so we could make the wedding when other places we called could not make it happen. Much appreciated! Sebastian & Romina
-
June 2023 by Garrion Sirman
Had a appointment for inspection. Took them 3 hours to finish.
-
June 2023 by Chris Antoine
Whether it’s for a new set of tires or a patch from a nail, this is the only place I take my vehicles!
-
April 2023 by Jewbert
I bought a set of 4 tires (Wrangler). The store manager, Jim, was absolutely amazing at helping me figure out what tires would get me through the weather and still ride smooth so I don't spill my coffee over bumps. I was in and out in 2 hours and couldn't be happier with how things went. Highly recommended!
-
April 2023 by Marie Cole
I was in town visiting family and needed an oil change. They were able to fit me in the next day. My car was finished in under an hour. The waiting room was large, clean with many chairs and tables. Or I could have walked next door to the Tim Horton's for a coffee. The staff was super friendly and very professional. I will return the next time I am in town needing work done on my car.
-
April 2023 by Alexander Stoj
Would give 0 stars if that was possible. I received an oil change from here where they charged me $50 more than what I was told on the phone AND they didn't finish the job properly. They broke the protective plate under my car and seemed to misplace or throw out 20 fasteners for said plate. Pieces of the protective plate broke off as it dragged from underneath the car whenever it went over 40mph. I had to bring my car to the original dealership to get them replaced and ended up having to pay for each piece that was misplaced. Very disappointed in the service I payed for here, would highly discourage anyone else from going here.
