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December 2024 by Albert Sirico
Lucy was extremely great.
The best
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November 2024 by Michael
Rude and condescending customer service on the phone and never get the internet signal back on. I wasted hours, if not days, waiting for their paid technicans break into my house like we are the idiots
using their Internet service in Brooklyn. Wait time is also nasty since the customer service is nothing but a clueless speaker.
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November 2024 by Andrew Rosenthal
Brought my mom here to get her first IPhone and IWatch. Samantha sat with my mom and helped her set it all up for 2hours. Excellent customer service!
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October 2024 by Boris K
Worst service. Only one person is working out of 6 windows. No other staff. One person for the whole store. I waited for a long time. No wonder I switched to Verizon.
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October 2024 by Esther Aybar
While my time being at the spectrum, The rep who works there Alexander, made my experience there pleasant and smooth, really took his time with any of my questions and concerns. I will definitely be coming back to this location. The staff here is amazing
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October 2024 by Jay
The service staff is very good. She can translate the language you understand on the phone. The environment is also very good and the service efficiency is very high.
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October 2024 by TheraMoves Services
Very courteous and professional. Was a good experience
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September 2024 by Julie
Loved my experience at Spectrum. They have the best mobile + wifi plan. 10/10 would recommend! Definitely go to this store if it's your first time installing wi-fi :)
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July 2024 by Johanna MC
Perfect attention
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May 2024 by Gab Nic
The Experience here was beyond. The gentleman there Alexander made everything seamless. Answered all of my questions and was very helpful, Was very Knowledgeable and very welcoming to any questions I had. Extremely professional
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March 2024 by Joseline Hernández
I love it, they are attentive, they solve any problem I have, thank you very much
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March 2024 by Janette G
Had an amazing experience here, thank you Alex for your patience and kindness. I had a bad experience with T-Mobile and decided to do some shopping around since T-Mobile does not value its loyal customers( had been with them for 10 years). Long story short we went in looking for information and left so happy knowing I was going to have so much money in these tough times. For context my bill was 235 with T-Mobile and 200 with Verizon and I was able to get phone, internet and cable with Spectrum for much less thanks to Alex. Thank you, thank you, thank you!!!!!!
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March 2024 by Ellyor Abdrakhimov
For the reason it 3.6 startsNo one was at the door to explain how is their system worksI should stay at the line and finding out I have to register my name,They had only one registration equipment and guess what you should wait to get registered. I don’t usually go spectrum and I hope it is last time
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January 2024 by James Brown
Absolutely horrible service and record keeping. Do yourself a favor and steer clear!
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January 2024 by Melanie Brown
Worst company ever. Will never deal with them again. Nasty associates don't wanna work
