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February 2024 by Sam Adelman
Good Location.
Very friendly and helpful staff.
Definitely recommend.
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February 2024 by Ali Jon
Good Location.Very friendly and helpful staff.Definitely recommend.
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February 2024 by Brianna Van Giesen
I bought gift cards here for over 30$ and none of them work. They refused to help me or give me a refund. Basically robbed me of 30$
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January 2024 by Alex Rivera
Bad customer service from the short big guy and girl. Also bought two PS5 controllers here both were defective and since it has been past 15 days, I can't return it
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November 2023 by Raissa Yang
Worst customer experience I’ve ever had. Buy from anywhere else it’s not worth the headache of this awfully run company. They are utterly disorganized and the staff are rude.
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July 2023 by Sergey Bolyubash
Not updated info when closed on lunchtime. Spent 40 min to get here and found that the place closed for 45 min
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July 2023 by Vickram Peter
Kira was an excellent sales person. Wonderful experience, will return. Great selection of pre-owned games. Got what I wanted! And cheap :)If you're looking for something particular, their online system may not show stock here so do check in person and you may find it.
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July 2023 by DARK TYRANT
Amazing lady at the front desk she helped me with the xbox series x and was helping me find some games
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June 2023 by aiza iniego
Polite
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June 2023 by Willie Kenyon
Very rude staff
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May 2023 by PABLO DIABLOHF
Horrible MOST game stops DON'T have what you want and the sad part is online it says the store has it and you go there they don't I went to a bunch of game stops and none had what the online info said they had A BIG WASTE OF TIME...
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March 2023 by Meahgan J.
It's no great mystery why GameStop is on its way down. Arrived at 2:30 in the afternoon to a sign that said they were out to lunch and would be back in 45 minutes. Of course, they didn't specify when they left so no way to know how long they've been gone. I waited outside with a small group of others for over an hour (including USPS, who had a delivery for them), and no one ever showed back up. Amazing to me that this is how the business is being run when it is also not doing well at all. You've got a ton of customers waiting to spend their money with you and you just aren't there? Also, the phone number listed has an automated pickup saying that they're experiencing "technical issues". Yeah, I bet.
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February 2023 by Rowdy Tidwell
It’s the least busy, but the staff doesn’t want to do their job. I came in with a trade for cash that would be less than $20. I’m calling the manager. I have had so many problems with the GameStops in the city. Check your receipts to make sure employees aren’t adding extra charges to your transaction.
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February 2023 by Bradley Venzen
Avoid this location at all costs. I preordered a game, went to go pick it up and they sold it to someone else. They also don’t have accurate store hours on their website, so I showed up to a closed store when it was supposed to be open. Very rude employees too, of course.
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December 2022 by Christopher K.
I pre-ordered a game and when I went to pick it up I was told they sold it. What's the point of pre-ordering if they are just gonna turn around and sell the game to any mope that walks through the door? I ended up having to travel into Manhattan to get the game.
