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May 2024 by Sabrina Esbitt
Stole my art. Dropped off some art to be framed shortly before the pandemic called them to pick it up once things were better with the vaccines and they said sold all the art that they had that was unclaimed! Never told me never reached out. I worked in healthcare with 0 childcare, sorry calling slipped my mind-a call before selling my belongings would have been decent. Personal sentimental objects, art that belonged to my mom who died. I'm heartbroken, and they are unrepentant and the people who work there will not connect me to the owner.
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May 2024 by Michele Ferenz
We had an excellent experience here. Brought in a whole bunch of very different pieces to frame and got excellent advise, with wide options available, and perfectly executed workmanship.
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February 2024 by Clare Doyle
Outrageously expensive, even by Park Slope standards.
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February 2024 by Amanda N
I've had several items framed here. It's pricey, but I've always been happy with the results. My favorite item is probably the one shown here, where they framed some little keepsakes from a trip I took. I had this done years (and several apartment moves) ago and it still looks great.
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December 2023 by Marc F
i would give you guys zero stars if i couldbasically children running this business,was strung around like a yo-yo,,trust me do not waste your time they are going to waste yours
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May 2023 by Gregory Waugh
Excellent work in framing vintage prints
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January 2023 by Matt Daniels
I made the mistake of going here and trying to support a local business. This place has 3 stars for a reason! I ordered a mat at 14x14in. for $52, which is twice the price of getting a similar custom mat from a seller on Etsy. Once I picked it up, and went to frame it, the mat wouldn't fit in the frame.Sure enough, when I measured the mat, it was 14.1in wide, a 12th of an inch too big. When I called to get a refund or store credit, they refused, saying that it was my responsibility to notice the error and I should have said something immediately on pick-up. In short, there's a chance your mat/frame will be mis-cut, and it's on you to check their work immediately on pick up.
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January 2023 by Lilian Nao
After reading the reviews I have to say I was very spectacle about coming here. I figured I would try it out on a small project since it was close to home. I first brought in a picture to be custom matted into a readymade frame, the project was completed in about a week. Since the project was so nicely done, I brought in a custom frame job which was done in less than the ETA the lady in the front gave me. The frame was actually exactly what I wanted, and I loved that the framer was able to insert my art information into my frame for my keepsake. All in all, I loved their work. The young ladies who helped were super nice, and when questioned for their awful reviews they apologize (embarrassed) but hey, I am here to write that not all reviews need to be bad ones. The only people who put reviews are those who want to nit pick, I was present in one of the reviews here and his side of the story is not what happen. So if he was able to write a blatant lie, I wonder how many of these reviews can be similar. Food for thought...
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January 2023 by Blair Neal
Wanted to support a local business, but felt really ripped off. Spent way too much for 3 small frames, but chalked it up to being local. Took over a month to get them back, and when we did, they weren't even the frames we picked out. When we called to politely ask about it, we were told that they had it right and we were clearly wrong. Probably need a better tracking system. No worries, we won't be shopping here again.
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August 2022 by Maggie M.
This is the place to go for top notch service and amazing options for any antique or new artwork or prints you want handled professionally. Claudia, who often works the front desk, is so kind and patiently walks you through every frame option until you're satisfied. She's got great advice too on matting and the best glass choices. My partner and I moved to the area a little over a year ago and have gotten at least 6 things framed here. I wouldn't go anywhere else!
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January 2022 by Edwin Vazquez
I needed a quick job and they came through with flying colors! Bravo to 7th Ave Frames! +ERecording Artist - Edwin Vazquez Musica
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January 2022 by Nelia Torres
Expensive and poor quality work. All the expensive , collectible posters I had done there. Have started to bubble. I don’t know if they can be repaired.
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January 2022 by Nicholas Bergson-Shilcock
Avoid, avoid, AVOID! Terrible customer service.I came here to get a print framed. I explained what I wanted and the woman in the shop helped me choose a frame. I paid the inflated price (rather than buying online where I'd have a wider selection and pay 25% as much) because I wanted to support a local business and not have to do the framing myself. The woman told me to come by the next day after she'd installed the print. I picked it up and it looked great.A month later, I looked at my wall and saw that the print had slipped down inside the frame. So I took it back to the store and asked them to fix it.The owner immediately demanded a printed, itemized receipt to do anything (and said the charge on my credit card statement from them was *not* enough!). She told me there was no way they were the ones to put the print in because of the way it was installed. WHY WOULD I COME TO YOUR STORE, PAY YOU MONEY AND LEAVE MY PRINT WITH YOU IF NOT TO HAVE IT FRAMED?The owner offered no apology, called me a liar, and refused to do anything unless I paid an additional fee.
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January 2022 by Chris Romney
Brought in 5 photos to be framed. Very poor quality. The other negative reviews are correct. Incredibly sloppy workmanship. Here’s a brief list of the issues.1) Damaged 2 of the 5 images framed. One of the images has 2 dents/crease that appears to be caused by a finger, the other frame has a single larger dent/crease.2) Dust and debris behind the glass.3) Outside glass has some kind of sticky residue.4) Mat not cut straight, razor blade marks, dirt smudges. One of the mattes is not centered.5) The mat and photo are not flush, gaps between photo and mat. There’s no tension on the backside of the artwork to keep it flush with the mat.6) Frames corners do not meet on the inside or outside. Large gaps in corners of the shadow box7) Mounting hardware extends beyond the edge of the frame.8) Small scratches on frames, residue on painted frames, I’m assuming it’s an adhesive of some kind9) The workmanship on the backside of the frame is haphazard and very sloppy.I called the store after noticing all the issues, they didn’t seem interested in solving the problem, I mentioned how poorly the photos were secured in the frame, they said “their method”was to double side tape the artwork to the back of the frame and as such wouldn’t fix the problem… I asked for a refund, and was told custom frames are final sale, no refunds available. There’s so many problems with these frames the only way to fix them would be to start over and unfortunately I don’t trust 7th Ave Framing to not damage my artwork further. Stay away from this place if you value the objects your framing.
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January 2022 by Ishmael N. Daro
Save your money and go someplace else. It's fairly expensive for not especially good work, and the customer service was brutal. I didn't even get a call when my print was ready. They also misplaced it, requiring multiple visits before I could actually pick it up.
