“The cashier gave me excellent advise yesterday. He said I should have come here first. I was looking for some old electrical parts. I purchased them here along with some outside gutter parts. They saved me another trip buy having everythingbI needed. I am going to use his advice the next time I need hardware. Satisfied customer.”
11:30AM - 8PM
68 Church St, Hamburg“I bought a grill that was on sale. It was a great deal on a really nice grill. The workers measure the opening to my suv and needed to take a side tray off to make it fit. The screws were quite pesky and it was taking some work to loosen things up. I apologized for the extra work they had to do, but everyone responded with " it's not a problem at all" Super Job to all of the staff! Thank you so much. I will be seeing you guys soon.”
8AM - 9PM
620 Dick Rd, Depew“I came in a few days ago to get some paint for my bedroom and was immediately greeted and helped by a nice girl with black hair and lipstick (wish I knew her name).I'm impressed with how friendly and professional they were and I'll definitely be returning!”
“A bit pricey but value is a good place to shop for DIYers. Staff is not always knowledgeable on task at hand . If you need help with plumbing, not too many plumbers work at value”
“Always seem to have the products I can't find at big box store and prices are usually better on top of it, if you have a softener they are the only place left in area I know with Morton salt instead of cheap diamond crystal that causes problems down the road. As far as hardware goes, if I'm working on a car, equipment or project and need something they are the only place I go because I know they will have it. Wether it's a specialized fastener, hardened bolt, or stainless hardware it doesn't matter, sae or metric they have it.”
“They didn’t have what I was looking for in stock but I really appreciated the person I was speaking with! They took the time to really check their stock and check the warehouse. I was looking for something right then and there I’m not up that way often but if I’m in the area again that’s where I’ll be going for my Dr. Bronner’s stuff!”
“Friendly knowledgeable staff... Thanks again ladies for going the extra mile (searching through fresh shipment for what I wanted, instead of making me come back!)...Love their product lines... They've come pretty far in the past 30 years!... Save your money - product + extended warranty - still cheaper than big box stores.”
“Needed help finding a much stronger adhesive for my dash cam to stick to my windshield. Young man was very knowledgeable n helpful including giving me a few suggestions on what to do”
“Very nice place. went there to buy some tent stakes. Couldn't find where they were. the guy was very helpful, helped me locate them. Will go again when I need more parts!”
“We needed an adapter for a new gas oven - just moved to the neighborhood - and the owner was very helpful (even after I had to come back after I bought the wrong thing). Will definitely go back anytime we need hardware.”
“Always a quick trip and never crowded which I really like. The staff is always so helpful when I need to find something and quick to respond. Great selection of product and can usually find anything I need.”
“This location in Hamburg is clean and organized. The staff is very friendly and helpful. The staff found an old flyer that had the item I was looking for that I previously seen and found it in the store for me as well. They were polite and no waiting in lines to check out. They have a great selection and prices are reasonable especially when they have sales.”
“If I'm in the area I'll come to this hardware store because they have a lot of items that you can't find at the other hardware store in Hamburg , like a larger selection of fasteners and other things a serious DIYer might use. It's one of the last remaining old school hardware stores that can still compete against the big chain hardware franchises.”
7AM - 4:30PM
2540 Walden Ave Suite 100, Cheektowaga“Ryan was a great help getting me my supplies and answering questions. You must be an hvac business, you can't walk in off the street and make purchases. This is a store for professionals, in the business.”
“It is a family-owned business and they take care of you with the utmost respect and they will take care of your needs to any thing that you need I highly recommend the place”
“Went in this Tuesday night to get more paint for our living room. Was greeted by numerous staff members, that were all very friendly and helpful. They even offered to load my paint into my car on a rainy night (and did). I will definitely return to this location. Great experience! Thanks for going above and beyond!”
“I recently had an incredible experience at Arthur's True Value Hardware in Orchard Park. On my visit, I purchased two chainsaws: a mid-level gas-powered one and a professional model electric version. The same day, I went through three tanks of gas cutting up 26 trees on my property. The performance of these chainsaws was nothing short of impressive, marking a significant improvement over what I was using previously.The staff at Arthur's True Value Hardware were outstanding. Not only were they super helpful, but they were also incredibly educated on the products they sell. They guided me through the options, ensuring I made a quality purchase that best suited my needs. On top of that, they assisted me in getting an extended warranty for both units, which adds an extra layer of confidence to my investment.Choosing chainsaws could have been a daunting task, but the expertise and customer service at Arthur's True Value made it a smooth and satisfying experience. Whether you're a professional or just looking to maintain your property, I highly recommend visiting Arthur's for your hardware needs. Their knowledgeable staff and the quality of their products are what set them apart.”
“If you’re looking for other parts that you cannot find anywhere else, this is the place to go. They have a variety of what you need. Just ask the salesman at the register he will point you in the right direction. Very nice place very polite people he will help you out.”
7AM - 4:30PM
55 Thielman Dr, Buffalo“Had the equipment I needed. They were very informative about the equipment I purchased, and took the time to show me how it worked. Very customer service oriented. Good people.”
“Excellent service experience. I don't have a way to deliver a big all wheel drive walk behind Toro. Called them and got fast pickup, repair, and next day return all at reasonable cost. FIXED and with sharpened blade runs like the day I first got it. Great to have the machine back in new condition running effortless on my bumpy and often water-logged lawn.”
“Got all of those for like $10.
Decent tools for a fair price.
Although alot of their tools really lack in quality.
Which I guess reflects the price.
Warrantys are pretty nice.”
“Went here for work boots, sales representative - Jerry in footwear went well above expectations to accommodate me in making a good affordable work boot choice as well as gel/foam inserts.”
“Staff was very understanding of task to be perform. They took time to explain any question I had. They also dealt with me very professional. Job was done in a timely fashion. Thank you ?”
“I spend a lot of money at home improvement stores. I think the selection has gotten better over time. I now make it a routine to stop in and check here first. Some of the products are better than anywhere else.”