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June 2024 by Tea Didikai
Absolutely disgusted by their poor customer service which delayed my medication by over a week. Will never use them again. They're completely incompetent
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May 2024 by Rob Cavenagh
The best thing I can say about this (once great) CVS is that the CVS pharmacy located inside Target down the street is not far away. Not sure the reason for its recent downfall - not pointing fingers - but if you need an Rx go elsewhere.
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May 2024 by Latisia Davis
This is the best CVS store that there is the staff are accommodating, mindful , prompt and the store is always organized and clean & well stocked with various items that you cannot find in ShopRite next-door. Bishop and the female brown skinned associate are very polite, accommodating, patient and customer centered. This is lacking in other Cvs stores I’ve been in. I enjoy coming here and will miss it when I do go.
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March 2024 by Tammy Stingone
Pharmacy. Stay away. Longest wait, horrible customer service
CVS should be ashamed to have limited staff
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March 2024 by AT NY
The only 2 stars goes to the pharmacists that are trying to do their best with an overwhelming amount of work. Visibly understaffed, they lost my prescription and could not fill it in since it was a back ordered medication. Frustrating for clients, frustrating for workers. It’s saddening to see how greedy and dismissive they are on the top level.
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March 2024 by Samantha M.
If you would like for someone to ruin your day, than go to this cvs pharmacy. There are a select few woman who are just plain rude not once, but multiple times that I have gone in there. I definitely will be changing my pharmacy.
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December 2023 by Graeme Fouste
Overreliance on self check out they don't even give the option to have someone check out your bags anymore. It's annoying and the self checkout does not work most of the time and the bags rip. This is the only CVS I've been to where they don't even give the option.
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October 2023 by Marian Belli
Pharmacy takes 2 days to fill a prescription. The text notifications are incorrect. It’s abominable service. Pharmacist Barbara needs to come back. Thinking of switching to Target or Somers. Maybe they should return to the store hours????
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September 2023 by Joseph Tropea
TERRIBLE. Go somewhere else. CS is rotten. Filling forget about it. Always late and make you wait
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September 2023 by Vanessa Kardos
Kind, pleasant and efficient!!
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September 2023 by Mackenzie Jones
I just…wow. I have been going here for years for my medication, but now, if you need your medication on time please PLEASE don’t go here. I have been dealing with withdrawal for a WEEK because they don’t have my med in stock, I’ve called multiple times to ask if they have any idea when my medication would be in stock. The last call dropped my jaw, (on hold for forever but that isn’t new) and the guy who picked up—after I asked him if he could please help me figure this out, and if it was going to be a few more days or WEEKS: I said weeks expecting him to say it won’t be that long— he responded, “I know as much as you do” and hung up before I could ask anything further. I don’t review places often, but please if you need your medication please try somewhere else, I’m worried for the other customers’ health.
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September 2023 by Melanie Brocklehurst
Staff are very helpful - when you finally get to them. Since the Katonah location closed, I've waited 30+ minutes for the phone to be answered, prescriptions can take days to fill, and the lines for pickup are getting longer and longer. Clearly understaffed - or badly organized. They just seem incapable of dealing with the volume.
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September 2023 by Bill Bond
Do not get your prescription here. They are understaffed and you will wait in long lines and often the text alert does not match the actual “filled” status. And they do not answer the phone.
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September 2023 by Erica Bakos
severely understaffed. Every time I need a prescription, there is always an issue. They are backed up about 2 weeks at any given moment. Hire more people.
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September 2023 by Bob B.
Went here today to get a cov 19 booster and was told that they were saving them for their better customers.
